Ansar Salim
System Administrator
Bangalore
Summary
To seek challenging assignments and responsibility, with an opportunity for growth and career advancement as successful achievements. To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and helps me achieve personal as well as organizational goals. To obtain a challenging career and excel as a quality professional in a highly challenging and stimulating environment where I can use my skills and expand my knowledge with the organization.
Currently working as a Professional Services Engineer with almost 9 years of experience in IT infrastructure implementation and support solutions to my esteemed clients. With expertise in handling Microsoft Windows Server and Microsoft Active Directory Services.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
5
5
Languages
Work History
Professional Services Engineer
NetApp India Pvt Ltd
Bengaluru
02.2020 - Current
- Monitoring and administration of NetApp ONTAP Storage Systems
- VMware administration
- Preparing Monthly reports for client’s environment
- VCenter Patching and Upgrades
- Performing ONTAP firmware and Operating System upgrades
- Good understanding of NetApp Storage concepts
- Working on ticketing tools using Service now, Opsramp and ITAM
- Hands on experience in troubleshooting of Backup & Restore Jobs
- Can work on technologies like Cleondris to restore backups
- Knowledge and understanding of SAN and NAS Storage protocols
- Experienced at working on CIFS related requests and issues
- Can work with OnCommand tools like System Manager, Active IQ Unified Manager, and so on
- Windows, Wintel server and taking major responsibilities of all Administrative System task through locally and remotely
- Perform Monitoring, Troubleshooting Windows related Issues and Event Logs
- Windows Server patching using WSUS
- Follow with clients, users & team members on long or pending incidents, issues, and dependencies and close it with ETA
- Implements changes to the production environment as specified by client and/or management
- Provide mentorship to others on the team
- Fixing vulnerabilities in the environment found during Nessus vulnerability scan
- Perform pre checks and post checks of systems after activities
- Preparing pre-check reports for Ontap upgrades
- Sending daily health check reports of client environments
- Conducting Handover meetings and leading the same
- Analyzing NetApp SAM reports and fixing the risks found in the systems
- Perform disk, shelf firmware upgrades in the system
- Working with Vendor on support cases created for different issues
- Co-ordinate with Support and DC engineer to replace failed hardware parts
- Join CAB meetings and present the changes to the board for approval
- Attending training from client’s & company side to adhere with latest policies
Technical Consultant
Clover InfoTech Pvt Ltd.
Bengaluru
12.2018 - 01.2020
- Monitor all data center assets for tracking information
- Build, Install, troubleshoot, and maintain server, networking, and storage systems in a multi-platform environment
- Maintain access details to data center and ensure appropriate filling of all data in access system
- Monitor all issues and escalate issues to appropriate department to ensure effective resolution
- Coordinate with vendors and resource engineers and ensure effective completion of all installation/replacement of hardware at various data centers
- Responsible for local inventory, maintenance, and license management
- Responsible for creation and maintenance of published documentation such as operations manuals, rack diagrams and photos, and contact information
- Arranging access for the field engineers for any replacement tasks
- Collecting replacement hardware parts for resolving failures and return faulty parts to vendors
- Coordinating with other IT staff members to ensure that all components of the data center are functioning properly, including power supply units (PSUs), cooling systems, fire protection systems, and security systems
- Discussing system and server upgrades with IT managers
- Upgrade/ patching of systems with new releases and models time to time
- Management of the usernames, roles and passwords of all the relevant subsystems, including, but not limited to servers, applications, devices, etc
System Administrator
Capgemini India Pvt Ltd.
Bengaluru
02.2016 - 07.2018
- Installing or upgrading Windows systems and servers
- Working on ticketing system using Service now ticketing tool
- Experience with Microsoft System Center Operations Manager 2012
- Monitoring servers using SCOM
- VMware administration
- Migration of VMs
- Follow with team members on long pending incidents, issues and dependencies and close it with ETA
- Troubleshooting Windows OS related Issues
- Maintaining Client Computers, Domain User Accounts, Local User Accounts, and Logon Procedures, setting up New Users, Deleting & Disabling User Accounts & User Profiles
- Patching Windows servers using SCCM
- Preparing weekly and monthly reports of server inventory
- Installing software on client systems as per the requirement
- Work on share folder permission requests from users and help them to map the drives
Education
Bachelor of Computer Application - Computer Science
Kerala University
Varkala, Kerala, India 06.2011 - 04.2014
HSC - Board of Public Examinations
Govt HSS Palayamkunnu
Varkala, Kerala, India 06.2009 - 04.2011
SSLC - Board of Public Examinations
IRHS Edayur
Malappuram, Kerala, India 06.2008 - 05.2009
Skills
- Windows Servers
- Virtualization
- Active Directory
- Server Migrations
- VMware
- NetApp Storage
Certification
ITIL Foundation Certificate in IT Service Management (ITIL 4 Edition)
Trainings Completed
- Windows Server Administration
- NetApp Ontap Administration
- VMware Administration
- CCNA Routing and Switching
Academic Profile
Bachelor of Computer Application (BCA), Kerala University, 2011-2014, Board of Public Examinations, 2009-2011, Board of Public Examinations, 2009
Personal Information
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that all the information mentioned above is true to the best of my knowledge.
Timeline
Professional Services Engineer
NetApp India Pvt Ltd
02.2020 - Current
Technical Consultant
Clover InfoTech Pvt Ltd.
12.2018 - 01.2020
System Administrator
Capgemini India Pvt Ltd.
02.2016 - 07.2018
Bachelor of Computer Application - Computer Science
Kerala University
06.2011 - 04.2014
HSC - Board of Public Examinations
Govt HSS Palayamkunnu
06.2009 - 04.2011
SSLC - Board of Public Examinations
IRHS Edayur
06.2008 - 05.2009
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