Shubham Manish Sharma
Ahmedabad
Summary
E-commerce Executive with 3 years of experience managing and optimizing online sales channels across major platforms including Amazon, Flipkart, Jiomart , Meesho and eBay. Proven expertise in driving revenue growth, new product listings, and implementing effective marketing strategies. Adept at leveraging data analytics to enhance performance, streamline operations, and improve customer satisfaction. Strong problem-solving skills with a proactive approach to addressing market challenges and opportunities.
Overview
4
4
years of professional experience
Work History
E-Commerce Executive
Globinera Marketing
Ahmedabad
10.2021 - Current
- Amazon FBA, Flipkart, Jiomart, Mesho n ebay.
- Listing , A+ Listing , reconciliation , Pricing Overall handling whole seller panel.
- Developed and implemented e-commerce strategies to increase online sales.
- Analyzed customer buying patterns, identified trends and recommended changes in product offerings and pricing structure.
- Managed website content updates to ensure accuracy of information on the site.
- Coordinated with vendors to ensure timely delivery of products.
- Provided technical support for customers using the e-commerce platform.
- Conducted A and B testing on key pages to optimize user experience and maximize conversions.
- Implemented SEO best practices on the e-commerce site for better search engine rankings.
- Resolved any customer service issues related to purchases made through the website.
Back Office Executive
classic tenders private limited
Ahmedabad
02.2021 - 05.2024
- Handled incoming calls from customers regarding inquiries or complaints.
- Created reports on a weekly basis to track customer service metrics.
Education
Bachelor of Science - Biology
Gujarat University
Ahmedabad06-2022
Skills
- Search Engine Optimization
- Competitor Analysis
- Promotional Campaigns
- Inventory Management
- Online Advertising
- Product Management
- Inventory Tracking
- Order Fulfillment
- Sales strategy development
- Price Structuring
Languages
Hindi
First Language
Gujarati
Proficient (C2)
C2
English
Advanced (C1)
C1
Timeline
E-Commerce Executive
Globinera Marketing
10.2021 - Current
Back Office Executive
classic tenders private limited
02.2021 - 05.2024
Bachelor of Science - Biology
Gujarat University
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