Anshit Joshi
Kiratpur
Summary
Proven leader and strategic thinker, I excelled as Assistant Manager at Sharma Traders Cosmatic Mall, driving sales growth and enhancing retail operations. Expert in operations management and employee performance evaluations, I significantly improved inventory accuracy and fostered a culture of exceptional customer service, leading to increased repeat business. My approach combines effective task delegation with a deep understanding of product branding, setting the stage for sustained success.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Sharma Traders Cosmetic Mall
11.2023 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Conducted performance evaluations and provided constructive feedback to employees.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Shift Supervisor
Sharma Traders Cosmetic Mall
12.2022 - 10.2023
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Sales Associate
Sharma Traders Cosmetic Mall
02.2022 - 12.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - Public Administration
Panjab University
Chandigarh, India05.2023
Skills
- Employee Scheduling
- Operations Management
- Task Delegation
- Employee Performance Evaluations
- Product and service knowledge
- Sales Growth
- Retail Operations
- Sales Reporting
- Sales Strategies
- Product branding
Timeline
Assistant Manager
Sharma Traders Cosmetic Mall
11.2023 - Current
Shift Supervisor
Sharma Traders Cosmetic Mall
12.2022 - 10.2023
Sales Associate
Sharma Traders Cosmetic Mall
02.2022 - 12.2022
Bachelor of Arts - Public Administration
Panjab University
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