Anshita Sharma
New Delhi
Summary
Results-driven Senior Travel Consultant with over 9 years of experience specializing in UK and Europe travel sales and online booking platforms. Expertise in handling B2C, creating customized itineraries, and maximizing sales through effective client engagement. Proficient in GDS systems, with strong knowledge of UK-European destinations, fare structures, and travel regulations.
Overview
9
9
years of professional experience
Work History
Senior Travel Consultant
cheers travel ltd
New Delhi
04.2023 - Current
- Managed end-to-end domestic and international travel bookings using GDS platform with accuracy and attention to detail
- Advised clients on visa requirements and travel documentation, ensuring compliance with regulatory guidelines for international travel.
- Resolved customer inquiries and complex travel-related issues, enhancing client satisfaction through effective solutions.
- Processed ticket exchanges, cancellations, and refunds, adhering to airline policies and maintaining service quality.
Senior Travel Consultant
Jazz Travels
02.2021 - 03.2023
- Managed complex multi-city itineraries across UK and European destinations, ensuring accuracy and client satisfaction.
- Coordinated international travel bookings in GDS environment, enhancing operational efficiency.
- Consistently exceeded productivity and satisfaction targets in high-volume UK and European travel sales reservations.
Senior Travel Consultant
Fareportal India Pvt Ltd
10.2017 - 12.2020
- Delivered high-quality customer service aligned with Canadian travel industry standards, fostering client satisfaction and retention through personalized travel solutions.
- TICO Certified Travel Consultant with strong knowledge of Canadian travel regulations and compliance standards
- Maintained detailed booking records and client profiles in CRM systems and GDS platforms to support efficient trip planning and client communication.
Education
Bachelor of Arts -
Jodhpur University
Jodhpur04-2004
High School Diploma -
Oxford Public School
Jodhpur03-1999
Skills
- Itinerary design
- Ticketing procedures
- GDS expertise
- Visa regulations
- Travel regulations
- CRM systems
- Client management
Timeline
Senior Travel Consultant
cheers travel ltd
04.2023 - Current
Senior Travel Consultant
Jazz Travels
02.2021 - 03.2023
Senior Travel Consultant
Fareportal India Pvt Ltd
10.2017 - 12.2020
Bachelor of Arts -
Jodhpur University
High School Diploma -
Oxford Public School