Anshu Dhankani

• Company Overview: US Based Organisation(remote)
• Streamlined candidate sourcing process resulting in increased efficiency in finding top-tier IT and HC professionals.
• Developed and managed an innovative bidding-based talent marketplace, effectively connecting highly skilled and vetted software developers/engineers with new opportunities to drive business growth.
• Engaged with key decision-makers, such as Vice Presidents, Directors, and CEOs, to encourage registration on our marketplace for access to top-tier candidates.
• Produced clean, error-free newsletters and social media posts to share current sales information.
• US Based Organisation(remote)

• Manage patient appointment bookings via phone, email, or electronic scheduling systems.
• Coordinate appointment times based on provider availability and patient preferences.
• Schedule follow-up visits, tests, or referrals as needed.

2. Patient Communication:

• Confirm appointments with patients through reminders (calls, texts, emails).
• Communicate any schedule changes, cancellations, or delays promptly.
• Answer patient inquiries about scheduling, services, or insurance.

3. Record Keeping and Data Entry:

• Maintain accurate and up-to-date patient scheduling records.
• Enter patient details and appointment information into electronic health record (EHR) or scheduling software.
• Ensure data confidentiality and compliance with privacy regulations (e.g., HIPAA).

4. Coordination and Collaboration:

• Liaise with healthcare providers, nurses, and administrative staff to optimize scheduling.
• Coordinate with other departments for diagnostic tests or procedures.
• Manage waiting lists and prioritize urgent appointments.

5. Problem Solving and Conflict Resolution:

• Handle scheduling conflicts or patient complaints efficiently.
• Reschedule appointments as needed and find alternative solutions for overbooking.

6. Administrative Support:

• Assist with insurance verification related to appointments.
• Support billing or registration processes when related to scheduling.
• Prepare daily schedules and reports for clinical staff.

• Had to deal with international US based doctors to check for the medical records of the Patient.
• Worked on HIPAA compliance.
• Worked on seeking health insurance for the patient.
• Worked on Medicare and Medicaid members.
• Develop patient treatment plans based on provider's notes.
• Manage patient care coordinators within the medical center.
• Advise caregivers of patient progress.
• Communicate patient outcomes to medical providers.
• Assist other patient care coordinators in the development of treatment plans.