Summary
Overview
Work History
Education
Skills
Delivery & Agile Tooling:
Accomplishments
Certifications And Credentials
Timeline
Generic

ANSHU MISHRA

Bangalore

Summary

Dynamic Agile Coach and Delivery Leader with extensive experience exceeding 10 years in cultivating business agility among diverse global teams in pharmaceutical, BFSI, supply chain, and healthcare technology domains.

Overview

11
11
years of professional experience

Work History

Senior Agile Expert | Delivery Coach | Delivery Leader

IBM
01.2022 - Current
  • Led Agile transformation for global DevOps teams, Cross functional teams increasing throughput by 20% and improving time-to-market for critical enterprise releases.
  • Managed end-to-end delivery and release planning for legacy-to-Agile transformation initiatives, ensuring seamless transition and value realization.
  • Delivered large-scale programs like Enterprise Tender Management and Visualizer, streamlining supply chain automation and operational efficiency.
  • Provided enterprise-level Agile coaching to senior leadership, business teams, and stakeholders, driving cultural change and strategic alignment.
  • Helped different business units adopt Agile ways of working by using SAFe, Agile Release Trains.
  • Defined and integrated OKRs and Agile KPIs into retrospectives and dashboards to enable data-driven decisions and outcome tracking.
  • Streamlined CI/CD processes by collaborating with DevOps and COEs, accelerating deployment cycles and enhancing system stability.
  • Conducted Agile Maturity Assessments and tailored coaching strategies to improve team agility and delivery predictability.
  • Led the publication of monthly Agile newsletters, sharing release highlights, metrics, and key delivery milestones with stakeholders.
  • Worked closely with business teams to gather and refine requirements, participate in workshops, and ensure clarity and shared ownership.
  • Conducted hands-on training for 30+ Agile teams on JIRA and Confluence, standardizing practices and enhancing delivery visibility.
  • Mentored and coached 40+ Scrum Masters across delivery verticals, building Agile capabilities and strengthening team performance.
  • Designed reusable Agile playbooks (Manuals) and transformation frameworks, accelerating onboarding and consistency across initiatives.
  • Advocated servant leadership and psychological safety to foster high-performing, self-organizing teams.
  • Shared updates and results from Agile transformations with senior leaders to show progress, value, and business impact.

Senior Scrum Master | Agile Coach

Great West Global (Empower Retirement)
10.2018 - 12.2021
  • Guided 3 Agile teams through digital transformation initiatives, including Participant Web and Plan Sponsor Web, boosting engagement and usability.
  • Migrated legacy systems to modern platforms with zero customer downtime, enhancing service reliability and client satisfaction.
  • Improved sprint predictability by 30% through Agile metric tracking and process refinement.
  • Facilitated Agile ceremonies, Scrum of Scrums, and team retrospectives to ensure alignment across product, QA, and business stakeholders.
  • Established feedback loops and continuous learning, improving team autonomy by 25% and reducing delivery friction.
  • Contributed to Agile transformation efforts by training new Scrum Masters and fostering a community of practice.

Lead – QA & Release Management

Delhi Web Hosting
Noida
08.2014 - 09.2018
  • Led QA strategy and end-to-end release cycles for financial and insurance applications, supporting scalable and secure software rollouts.
  • Automated 40% of manual testing processes, resulting in 35% reduction in regression time and faster release cycles.
  • Developed and implemented risk-based testing frameworks, reducing post-release defects by 20% year-over-year.
  • Acted as QA lead between dev, business analysts, and compliance teams to ensure traceability and alignment.
  • Achieved zero audit findings across multiple compliance reviews, maintaining high delivery trust.
  • Mentored QA engineers, setting up onboarding processes and enhancing test execution quality.

Education

M. Tech -

Amity University
Noida
01.2012

B. Tech -

UPTU
Lucknow
01.2007

Skills

  • Agile leadership and enterprise transformation
  • Strategic agile coaching (team to executive level)
  • Scaled Agile Framework (SAFe) implementation
  • OKR-driven product and delivery excellence
  • Agile Release Train (ART) orchestration
  • Scrum of Scrums and Large-Scale Coordination
  • Agile mindset and culture transformation
  • Program and portfolio delivery leadership
  • Value stream alignment and roadmapping
  • End-to-end release and change management
  • Cross-functional team enablement
  • Executive coaching and stakeholder alignment
  • Agile governance and lean compliance
  • Continuous improvement and agile maturity growth
  • Risk mitigation and quality assurance alignment
  • Performance optimization via agile metrics (KPIs, OKRs, velocity)
  • DevOps integration and CI/CD acceleration

Delivery & Agile Tooling:

JIRA, Confluence, Jenkins, GitHub, HP ALM, Power BI, ServiceNow, Miro, Mural

Accomplishments

  • Agile champion at IBM – led multiple Agile transformations across delivery towers
  • 98% on-time delivery for Merck programs, recognized for delivery excellence
  • Mentorship impact – coached 10 or more Agile professionals into leadership roles
  • Tool migration – migrated teams' demand tracker to JIRA and Xian, boosting traceability
  • Zero downtime – delivered legacy-to-modern system upgrades with no service disruption

Certifications And Credentials

  • Agile and delivery: DASSM, CSM, SAFe practitioner, advanced Scrum master, product owner
  • IBM credentials: Agile (Achiever, Advocate, Explorer, Coach), project leader, Watsonx.ai (Gen AI), SCM
  • Cloud and tools: AWS and Azure fundamentals

Timeline

Senior Agile Expert | Delivery Coach | Delivery Leader

IBM
01.2022 - Current

Senior Scrum Master | Agile Coach

Great West Global (Empower Retirement)
10.2018 - 12.2021

Lead – QA & Release Management

Delhi Web Hosting
08.2014 - 09.2018

M. Tech -

Amity University

B. Tech -

UPTU

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