
Results-driven professional with a background in account management and a passion for leveraging data to drive business decisions. Skilled in data analysis and data visualization using Python and SQL. Seeking to transition into a data analyst role to apply my analytical skills and contribute to data-driven solutions.
❖ Increased client retention rate to 80-85% by enhancing relationship management and collaborating with cross-functional teams.
❖ Directed revenue generation initiatives, resulting in a 30% profit increase and 20% growth in customer retention rates.
❖ Conducted regular performance reviews and implemented optimization strategies, resulting in a 20% increase in campaign effectiveness metrics.
❖ Analyzed campaign KPIs, achieving a 20% efficiency boost and 15% ROI improvement. Delivered insights driving a 10% performance increase and 25% reduction in cost per acquisition. ❖ Utilized data analysis to overhaul client onboarding processes, resulting in a 23% improvement in client engagement.
❖ Researched and implemented data findings, evaluating current accounts, resulting in 60-70% new revenue opportunities.
❖ Analyzed campaign data, resulting in a 15% performance improvement and identification of 10 new publishers.
❖ Conducted exhaustive market research activities, pinpointing 50 prospective clients and profitable business opportunities.
Python
SQL
PowerBI
Data Visualization
Data Cleaning
Exploratory Data Analysis
Statistics
Microsoft Excel
Microsoft Word
❖ Credit Score Classification Developed a robust system for assessing credit scores, focusing on advanced data cleaning techniques to ensure data integrity. Compiled and delivered comprehensive reports using advanced analytics, enabling a 25% increase in the accuracy of strategic decisions and optimizing resource allocation for diverse projects.
Key skills: Data Cleaning, Python, Data Visualization
❖ Online Shopping Cart Database Project This project aims to build an internet-based application that permits customers to sign up and buy items online. Basic functionalities include storing details of internal staff and external partners, systematic collection of customer information, handling order details, payments, refunds, returns and replacements.
Key skills: SQL