Management Trainee – Sort Center Operations (Amazon Network)
Mahindra Logistics Ltd
Kolkata
04.2025 - Current
Spearheaded the launch and stabilisation of a Hyderabad pop-up sort center during Great Indian Festival Sale, handling 65K peak and 40K BAU shipments/day
Owned large-scale middle-mile operations at base location handling 240K BAU and 346K peak shipments/day while maintaining SLA and quality metrics
Streamlined process flows and manpower ramp-up during peak, improving throughput and operational stability
Improved Virtual–Physical Mismatch DPMO via SOP audits, process correction, and preventive controls
Governed critical KPIs including SLA, backlog, DPMO, throughput and dispatch adherence
Deputed to support January peak operations, anchoring shift execution and process stabilisation in Guwahati SC catering to North Eastern region.
Drove process optimization initiatives to absorb seasonal volume surge with minimal exceptions
Gained hands-on exposure to First Mile operations, including pickup planning and inbound process controls
Summer Intern – Operations & Energy Optimization
United Breweries Ltd.
04.2024 - 05.2024
Reduced thermal losses by 3.6%, generating ₹2.15 million annual savings through energy and steam pipeline optimization
Diagnosed refrigeration inefficiencies and implemented corrective actions to improve system reliability
Education
MBA -
SCMHRD, Symbiosis International University
01.2025
B.Tech - Mechanical Engineering
SRM Institute of Science and Technology
01.2022
Skills
Middle Mile & First Mile Operations
Sort Center Operations
Peak Sale & Seasonal Planning
SLA / TAT / DPMO Management
Exception & Defect Management
Throughput, Capacity & Manpower Planning
Process Optimization & SOP Governance
Root Cause Analysis (RCA) & CAPA
Data Analysis
Deep Dives
Executive Reporting
Stakeholder Communication
Presentations
Lean Six Sigma
Advanced Excel
Achievements Awards
Mahindra Logistics FY 25-26 : Spot Award for outstanding contribution during Great Indian Festival peak sale for ownership, dedication, and successful Hyderabad pop-up sort center launch
Timeline
Management Trainee – Sort Center Operations (Amazon Network)