Anthony Raju
Database Operaton Quality Checker
Bangalore
Summary
Dedicated and detail-oriented professional with two decades of extensive experience in data entry operations in Pharma industry. Proven track record as a Quality Analyst, ensuring the accuracy, integrity, and efficiency of data processes. Adept at identifying and implementing process improvements to enhance overall operational effectiveness. Demonstrated ability to collaborate with cross-functional teams, streamline workflows, and maintain high-quality standards. Possesses strong analytical skills and a keen eye for error detection and resolution. Committed to delivering exceptional results in a fast-paced and dynamic work environment. Seeking a challenging role where expertise in data entry, database operations, and data entry quality analysis can contribute to organizational success.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
Work History
Database Operation Quality Analyst
NeilMed Devices Pvt Ltd.
12.2017 - Current
- Over 7 years of experience specializing in Database Operation Quality Analysis
- Expert in monitoring and overseeing entire data entry process to ensure accuracy and integrity
- Proficient in identifying errors through meticulous review and analysis of data entries
- Conducts Root Cause Analysis (RCA) meetings to address and rectify identified issues
- Utilizes preset system queries to extract and analyze data for quality assessment
- Regularly runs comprehensive checks to identify discrepancies and inconsistencies in database
- Prepares and submits detailed error reports to management, providing insights for process improvement
- Proven ability to maintain high-quality standards in dynamic and fast-paced work environment.
Database Operation Sr Database Associate
NeilMed Devices Pvt Ltd.
08.2011 - 11.2017
- Six years of experience as a Database Associate, specializing in handling various customer requests and data entry processes
- Experienced Lead Generation Specialist adept at sourcing and downloading databases for strategic marketing purposes
- Proficient in entering diverse customer requests into the system with a keen focus on accuracy and completeness
- Expertise in creating and managing customer databases, ensuring data integrity and security
- Skilled in extracting customer data from search engines and various sources to enrich and update the database
- Actively involved in identifying and implementing process improvements for enhanced efficiency
- Responsible for issuing customer refunds, rebates, demonstrating a commitment to customer satisfaction
- Effectively maintain and update input from Field Sales representatives' activities in the system
- Proven ability to manage and organize large volumes of data while maintaining high-quality standards.
Data Management Associate
Xerox
05.2005 - 07.2011
- Accurately convert customer images to Excel or Word files, ensuring utmost precision and maintaining high standard of record quality.
- Worked as Data management associate in American express credit card
- Many forms related to American Express card where customer fill their personal details, work details etc
- We capture customer details into our software and submit.
Data Associate
Fortune Infotech Limited
06.2003 - 05.2005
- Working in Healthcare OCR software, correcting seeing written images to customer Healthcare form
- Customer submit healthcare forms written in handwriting after visiting hospitals or clinics to claim insurance
- Worked as Data associate for Cigna No 3 healthcare insurance company in USA
Education
BSc - Physics Chemistry Science
Vijaya College Bangalore
Bangalore India 01.1998 - 01.2001
MS Office -
Epson Computers
BangaloreSkills
Seasoned Lead Generation SpecialistEmphasis on Accuracy and High Data Entry SpeedProficient in MS Office, Excel, Pivot Lookups, and other relevant toolsExperienced in implementing Process Improvements
Conducts Qualtity Checks within databases
Strong skills in detailed Reporting
Affirmation
I affirm that the information provided above is accurate to the best of my knowledge.
Timeline
Database Operation Quality Analyst
NeilMed Devices Pvt Ltd.
12.2017 - Current
Database Operation Sr Database Associate
NeilMed Devices Pvt Ltd.
08.2011 - 11.2017
Data Management Associate
Xerox
05.2005 - 07.2011
Data Associate
Fortune Infotech Limited
06.2003 - 05.2005
BSc - Physics Chemistry Science
Vijaya College Bangalore
01.1998 - 01.2001
MS Office -
Epson Computers