Anthony Balraj
Bangalore
Summary
Dynamic Vice President with proven success in driving strategic initiatives and enhancing team performance in loan servicing. Expertise in stakeholder engagement and audit compliance ensures impactful project delivery.
Overview
14
14
years of professional experience
Work History
Vice President
Wells Fargo
04.2023 - Current
- Led and managed 44 team members in driving strategic initiatives in loan servicing, reporting, and automation.
- Provided team-level performance insights and strategic updates in MBR and EMR forums to support executive decision-making.
- Led sales calls and facilitated cross-functional collaboration between Dealers, Sales, and Operations.
- Headed Risk & Controls and Engagement committees.
- Oversaw project delivery, stakeholder engagement, and post-implementation reviews.
- Initiated and implemented personal development plans for global teams to enhance individual skills.
- Achieved a global employee score above 95%, reflecting strong confidence in leadership.
- Managed remediation projects to ensure timely resolution of actionable items.
- Commercial Banking
Assistant Vice President
JP Morgan Chase Bank
Bangalore
02.2022 - 04.2023
- Oversaw team of 10+ for BAU activities, KPI reporting, and exception management.
- Spearheaded automation projects with Alteryx and Tableau to enhance accuracy and streamline processes.
- Managed audit documentation, stakeholder engagement, and process optimization initiatives.
- Conducted access recertification to maintain relevant user access.
- Facilitated All Hands meetings and Townhalls for Flow Loan servicing.
- Prepared for audits, centralized money movement hub establishment, and training coordination.
- Bangalore Wholesale Loan Operations
Loan Servicing Manager
JP Morgan Chase Bank
Bangalore
02.2020 - 02.2022
- Responsible for handling a team size of 10 for daily BAU activities related to loan servicing and maintenance there by maintaining adherence to risk and control frame.
- Conducting training/mentoring, IDP planning and performance appraisals and consistently thriving for business improvement ideas for optimum utilization of the resources.
- Process re-engineering to reduce manual intervention.
- SOP Updates/ reviews to be in line with the process.
- UAT testing and Audit discussions & validations.
- Actively participated in Libor decommission projects and proactively building the scrub reports to minimize the client impact.
- Bangalore Wholesale Loan Operations
Team Lead, Commercial Banking Operations
JP Morgan Chase Bank
Bangalore
06.2016 - 01.2020
- Managed work allocation, quality control, and SLA compliance.
- Led root cause analysis, training sessions, and compliance initiatives.
- Created SOPs, job aids, and VSMs for operational efficiency.
- Bangalore Wholesale Loan Operations
Team Member - Operational Analyst
JP Morgan Chase Bank
Bangalore
08.2011 - 06.2016
- Interpreted credit agreements, managed mortgage documentation, and ensured regulatory compliance.
- Reconciled payments and draws, validated exception reports, and maintained 100% risk accreditation.
- Contributed to LIQ migration and ACBS 8.0 transition projects.
- Bangalore Wholesale Loan Operations
Education
Master - Business Administration
CIMS, Bangalore university
BangaloreBachelor - commerce
Christ University
BangaloreChrist College
Bangalore Aradhana Convent
Skills
- ACBS (405 & 80)
- Loan IQ
- Eclipse
- VLS
- ECLIPS
- MITS Cognos Reportnet
- Business Objects
- Tableau
- Alteryx
- I-Vault
- Citrix
- MS Excel
- PowerPoint
- Outlook
- Loan Syndication
- Reconciliation & Reporting
- UAT Testing
- Audit & Compliance
- Process Re-engineering
- Team Leadership
- Siebel capsol
- Training
- Siebel Row
- Info lease
Languages
English
Advanced
C1
Timeline
Vice President
Wells Fargo
04.2023 - Current
Assistant Vice President
JP Morgan Chase Bank
02.2022 - 04.2023
Loan Servicing Manager
JP Morgan Chase Bank
02.2020 - 02.2022
Team Lead, Commercial Banking Operations
JP Morgan Chase Bank
06.2016 - 01.2020
Team Member - Operational Analyst
JP Morgan Chase Bank
08.2011 - 06.2016
Master - Business Administration
CIMS, Bangalore university
Bachelor - commerce
Christ University
Christ College
Aradhana Convent