Summary
Overview
Work History
Education
Skills
Websites
Languages
Awards
Accomplishments
Certification
Timeline
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Antony Raja

Hyderabad,TG

Summary

Seasoned delivery manager with over 23 years of experience in the IT industry. Certified in Project Management Professional (PMP), ITIL, and 6Sigma Black Belt. Fluent in English and Japanese. Expertise in program governance, execution, and customer relationship management. Demonstrated proficiency in end-to-end delivery ownership and continuous improvement initiatives. Skilled in managing and delivering projects using cutting-edge digital technologies such as Cloud, DevOps, and AI/ML/NLP. Proficient in Agile and Waterfall methodologies. Track record of success in managing diverse projects including workflow automation, real-time transactions monitoring, legacy system migration, and business transition. Proven ability to generate revenue, optimize margins, and enhance customer satisfaction. Driven by new challenges and a strong desire to excel in all endeavors.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Delivery Manager

Tech Mahindra Ltd
02.2017 - 06.2023
  • Managed a diverse portfolio of both Fixed Price and T&M projects
  • Led a team of 75+ associates
  • Implemented a real-time transactions monitoring solution using AI/ML for digital banking customers
  • Led global data migration from legacy SharePoint to O365 for a leading Japan-based pharmaceutical company.

Associate Director

Cognizant Technology Solutions
12.2014 - 03.2016
  • Spearheaded end-to-end managed services for a leading American Life Sciences company
  • Achieved significant financial turnaround and maintained low attrition rates while ensuring 100% adherence to quality and compliance.

Delivery Manager

Tech Mahindra Ltd
10.2010 - 11.2014
  • Spearheaded end-to-end managed services for a leading American Life Sciences company from Japan and pioneering solutions for the Oncology department.
  • ü Recognized as the Best Delivery Manager of the Healthcare and Life Sciences SBU, demonstrating exceptional leadership and delivery capabilities. Key accomplishments include:
  • Orchestrated a remarkable financial turnaround, boosting EBIDTA from -2% to 28% within a year.
  • Excelled as a people’s leader, mentoring team members and maintaining an attrition rate of less than 10% within the program.
  • Achieved 100% adherence to quality, compliance, process & continuous improvement, ensuring customer delight.

Delivery Head

Intersoft K.K
05.2006 - 09.2010
  • Directed both onsite and offshore delivery teams, demonstrating robust leadership and management capabilities.

Skillfully managed multiple Time & Material (T&M) and Fixed Price (FP) engagements concurrently for a diverse portfolio of financial and life sciencesustomers, showcasing proficiency in handling multiple projects across various sectors.

ü Pioneered the design and development of an innovative product leveraging AI/ML & NLP technologies. This multilingual solution (Japanese, English, Korean, Mandarin, Spanish & Russian) empowers financial institutions to proactively identify potential threats related to Anti-Money Laundering (AML) & Know Your Customer (KYC) operations, underscoring technical expertise and a deep understanding of financial compliance.

Senior Consultant

First Apex Consulting KK
03.2004 - 04.2006
  • Responsible for the business requirement gathering for the migration of data from legacy mainframe to Oracle DB using ETL & SQL Stored Procedures for one of the leading American Insurance companies.
  • Acted as a PM for the vendor teams developing Policy Inquiry Management system using J2EE technology.

IT Manager

Pacifica Consultants KK
11.2001 - 02.2004
  • Responsible for infrastructure management and migration of data from legacy systems
  • Managed the development of a B2C educational portal.

Team Lead

BIOS Inc
10.2000 - 10.2001
  • Responsible for the end-to-end design and development of B2C educational portal using J2EE & Oracle technology for one of the Japanese foreign educational service providers.
  • Was part of the development & maintenance team who were responsible for the Japanese leading job portal daijob.com.

System Analyst

Fujitsu Asia Pacific
08.1999 - 09.2000
  • Involved in end-to-end design and development of Visual IDE for Fujitsu Narrow band telephone switch compiler using IBM Rational Rose, C++ & VC++.

Software Engineer

Pentafour Software
03.1997 - 07.1999
  • Developed special effects for company’s product using Microsoft DirectX technology.

Education

B. Sc - Computer Science

Bharathidasan University
01.1997

Skills

  • Portfolio Management comprising end-to-end Delivery Management (FB and T&M), Product Development and managed services
  • Agile & Waterfall Methodologies
  • Program Governance, Customer Focus & Delight
  • Discriminative AI / ML & NLP
  • Operations Management– ITSM, Continuous Improvements, SLA management, KPIs & Process Improvements
  • People Management, Cross Functional team management, Mentoring, Attrition Control & Risk Management
  • Adherence to Compliance requirements & Audits

Languages

Tamil
English
Japanese

Awards

  • 2021, Tech Mahindra – Best product / solution provided under digitization category across SBU Americas
  • 2011, Tech Mahindra – Best Delivery Manager in Healthcare & Life Sciences business
  • 2011, Six Sigma Black Belt
  • 2005, PMP Professional from PMI
  • 2005, ITIL V3.0

Accomplishments

  • Received best Delivery Manager award in 2021 from SBU Americas, Tech Mahindra under digital solution offering category.
  • Received best Delivery Manager award in 2011 from IBU LifeSciences, Tech Mahindra for improving EBIDTA from -2% to 21% within a year

Certification

  • PMP Professional from PMI - 2005
  • ITIL Foundation V3.0 - 2005
  • 6 Sigma Black Belt - 2011

Timeline

Delivery Manager

Tech Mahindra Ltd
02.2017 - 06.2023

Associate Director

Cognizant Technology Solutions
12.2014 - 03.2016

Delivery Manager

Tech Mahindra Ltd
10.2010 - 11.2014

Delivery Head

Intersoft K.K
05.2006 - 09.2010

Senior Consultant

First Apex Consulting KK
03.2004 - 04.2006

IT Manager

Pacifica Consultants KK
11.2001 - 02.2004

Team Lead

BIOS Inc
10.2000 - 10.2001

System Analyst

Fujitsu Asia Pacific
08.1999 - 09.2000

Software Engineer

Pentafour Software
03.1997 - 07.1999

B. Sc - Computer Science

Bharathidasan University
  • PMP Professional from PMI - 2005
  • ITIL Foundation V3.0 - 2005
  • 6 Sigma Black Belt - 2011
Antony Raja