Antony Savio C A
Ernakulam, Kerala
Summary
I am an enthusiastic and driven business management post graduate with a work experience of 2 years at multiple reputed organizations.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
3
3
Language
Work History
Relationship Manager
Bharat Matrimony
Ernakulam
02.2023 - 05.2023
- Worked with Assisted service department to facilitate communication and deliver personalized services to customers.
- Attending customer queries and providing solutions.
- Guiding customers to take a suitable membership by listening to their preferences.
- Maintaining good relationship with members.
Relationship Manager
ICICI Bank Ltd
Ernakulam
03.2021 - 09.2022
- Conducted training and mentoring team members to promote productivity and commitment to friendly service.
- Liaised between customers and organization with particular focus on working with sales department.
- Educated customers about product and service options and processed purchases.
- Managed customer relations on ongoing basis to maximize customer retention.
- Made customers aware of current and new programs and services.
- Created customer support strategies to increase customer retention.
- Conducting team activities and leading team for field activities.
- Supporting other departments of banks and cross selling.
Office Assistant
Omkar Manpower Consultancy
Ernakulam
06.2019 - 09.2019
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
MBA - Finance & Marketing
Acharya Bangalore Business School
Bangalore, India 05.2019 - 05.2021
Bachelor of Commerce - Commerce, Travel & Tourism
Bharata Mata College
Thrikkakara, Kerala, India 05.2016 - 05.2019
Skills
Analytical skill
Accomplishments
- Outstanding performer certificate in Eazypay Super Contest conducted by ICICI Bank Ltd.
- Certificate of participation in workshop on Airport Operations conducted by CIAL.
Timeline
Relationship Manager
Bharat Matrimony
02.2023 - 05.2023
Relationship Manager
ICICI Bank Ltd
03.2021 - 09.2022
Office Assistant
Omkar Manpower Consultancy
06.2019 - 09.2019
MBA - Finance & Marketing
Acharya Bangalore Business School
05.2019 - 05.2021
Bachelor of Commerce - Commerce, Travel & Tourism
Bharata Mata College
05.2016 - 05.2019