Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
SK ASHIF AHMED

SK ASHIF AHMED

NAIHATI

Summary

Looking for an exciting and dynamic role where I can utilize my skills and experience to
drive tangible results. Passionate about joining an organization that fosters a culture of
innovation, continuous learning, and personal growth. To pursue an aspiring and challenging post in an esteemed organization where I can improve my career, coupled with personal growth, along with the growth of the company, acquiring knowledge.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Relationship Officer

Bandhan Bank LTD
Kolkata
07.2023 - Current
  • Interacting with various customers and dealing with them.
  • Opening new variants of savings and current accounts and also selling various products like life insurance, general insurance, SIP, mutual fund.

  • Collaborated with other departments within the organization to ensure customer satisfaction.
  • Analyzed data from customer surveys to identify trends in customer needs and preferences.
  • Conducted regular reviews of customer feedback, identified areas for improvement, and implemented changes accordingly.
  • Maintained detailed records of customer interactions, transactions, comments, and complaints.

Education

Secondary Education -

MANDRA HAZER ALI SMRITI VIDYAPITH
2014

Intermediate - SCIENCE

HALLYAN HIGH SCHOOL
2016

B.Sc Agriculture -

Hemwati Nandan Bahuguna Garhwal University
08.2020

DIPLOMA IN BANKING AND FINANCE - BANKING

MAULANA ABUL KALAM AZAD UNIVERSITY OF TECHNOLOGY
2023

Skills

  • Communication
  • Data Analysis: MS Excel
  • Presentation: MS PowerPoint
  • Time management
  • Problem Solving
  • Analytical skill
  • Customer Service
  • Leadership
  • Team Player
  • Constant learning
  • Banking
  • crop production
  • Customer Relations

Certification

  • Training for the role of mushroom cultivation under mother's farm, NSDC, ILSEF, Unifiers (2019 - 2020)
  • Training for the role of Beekepeer (Apiculture) under mother's farm, NSDC, ILSEF, Unifiers (2019 - 2020)
  • Training for the role of food processing under mother's farm, NSDC, ILSEF, Unifiers (2019 - 2020)

Languages

Bengali
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1

Timeline

Customer Relationship Officer

Bandhan Bank LTD
07.2023 - Current

Secondary Education -

MANDRA HAZER ALI SMRITI VIDYAPITH

Intermediate - SCIENCE

HALLYAN HIGH SCHOOL

B.Sc Agriculture -

Hemwati Nandan Bahuguna Garhwal University

DIPLOMA IN BANKING AND FINANCE - BANKING

MAULANA ABUL KALAM AZAD UNIVERSITY OF TECHNOLOGY
SK ASHIF AHMED