Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Personal Information
Extracurricular Activities
Disclaimer
Timeline
Hi, I’m

NIRAJ RAJ

CUSTOMER RELATIONSHIP OFFICER
Patna

Summary

As a Bank Operations Officer, oversaw the daily operations of the bank, including the processing of transactions, maintenance of records, and compliance with banking regulations. Led and managed a team of bank operations staff. Worked in a bank operations role, as well as strong leadership, management, and communication skills. Banking operations expert with skills in identifying business opportunities, managing financial operations, and streamlining processes related to operational risk.

Overview

4
years of professional experience

Work History

Bandhan Bank Ltd
Patna

Customer Relationship officer
08.2022 - Current

Utkarsh Small Finance Bank
Patna

Senior SALES EXECUTIVE
03.2022 - 08.2022

SBI CAP
Patna

Relationship Officer
11.2020 - 02.2022

Job overview

  • Responsible for opening the CASA accounts, daily operations such as bank balancing, treasury, and check clearing transactions
  • Handled client complaints and assist with the resolution of financial issues
  • Prepared ALL the register, and new account opening form for the onboarding
  • Responsible for ATM Balancing and treasury related functions
  • Learnt and matured with the Bank clearing and deposit operations in a short amount of time
  • Performed monthly and quarterly Bank Audits for the branch
  • Handling inbound customer service inquiries and problems for clients and various banking departments

Education

Mother International Academy

X

University Overview

Percentage: 66%

D.B.S.S.E

UIDAI SUPERVISORXII

University Overview

Percentage: 78%

MAGADH UNIVERSITY

Bachelor of Commerce

University Overview

Percentage: 60%

NIIT

PGDBO (Post Graduate Diploma in Banking and Operations)

University Overview

Percentage: 76%

University Overview

  • Advance Diploma in computer Applications
  • Certificate
  • NISM VA
  • IRDAI

Skills

Leadershipundefined

Roles And Responsibilities

  • Responsible for opening the CASA accounts, daily operations such as bank balancing, treasury, and check clearing transactions.
  • Handled client complaints and assist with the resolution of financial issues.
  • Prepared ALL the register, and new account opening form for the onboarding.
  • Responsible for ATM Balancing and treasury related functions.
  • Learnt and matured with the Bank clearing and deposit operations in a short amount of time.
  • Performed monthly and quarterly Bank Audits for the branch.
  • Handling inbound customer service inquiries and problems for clients and various banking departments

Personal Information

  • Date of Birth: 11/14/96
  • Nationality: Indian

Extracurricular Activities

Participate U-19 Inter State cricket Tournament 2015 U-16 SGFI CAPTAIN FOR DISTRICT TEAM 2014 First Digital Scorer From Patna District Cricket Association 2017

Disclaimer

Patna

Timeline

Customer Relationship officer

Bandhan Bank Ltd
08.2022 - Current

Senior SALES EXECUTIVE

Utkarsh Small Finance Bank
03.2022 - 08.2022

Relationship Officer

SBI CAP
11.2020 - 02.2022

Mother International Academy

X
04.2012

D.B.S.S.E

UIDAI SUPERVISORXII
04.2014

MAGADH UNIVERSITY

Bachelor of Commerce
04.2017

NIIT

PGDBO (Post Graduate Diploma in Banking and Operations)
04.2020

NIRAJ RAJCUSTOMER RELATIONSHIP OFFICER