SHANTANU TYAGI
MEERUT
Summary
Dynamic professional with extensive experience as a Relationship Officer at BANDHAN BANK LTD, excelling in client relationship management and sales strategy. Proven track record in cross-selling financial products and enhancing customer satisfaction. Skilled in proposal drafting and data analysis, driving business growth through effective communication and strategic insights.
Overview
5
5
years of professional experience
Work History
Relationship Officer
BANDHAN BANK LTD
MEERUT
04.2024 - Current
- Cultivated relationships with channels for new commodity sources.
- Collaborated with internal teams to maximize customer satisfaction levels.
- Identified opportunities to improve customer service processes and procedures.
- Maintained detailed records of all communications with clients, including emails, phone calls, meetings, ensuring accuracy at all times.
- Identified opportunities for cross-selling and upselling financial products to meet clients' objectives.
- Drafted proposals for potential new business opportunities.
Dispatch Supervisor
MAGGPIE LIVINGS PVT LTD
GURGAON
09.2020 - 04.2025
Senior Sales Executive
PAYSENSE FINANCE LTD
MEERUT
05.2023 - 03.2024
Senior Sales Executive
SHRI RAM FINANCE LTD
MEERUT
05.2021 - 04.2023
Education
BBA - Accounting And Finance
HIMALYAN GARHWAL UNIVERSITY
PAURI GARHWAL08-2021
GED -
ADARSH NAGRIK INTER COLLEGE
PARIKSHIT GARH03-2017
High School Diploma -
DEV MEMORIAL SR SEC SCHOOL
PARISKHIT GARH03-2012
Skills
- Customer service
- Client relationship management
- Sales strategy
- Cross-selling techniques
- Proposal drafting
- Data analysis
- CRM software
- Banking
- Marketing
- Prospect leads
Timeline
Relationship Officer
BANDHAN BANK LTD
04.2024 - Current
Senior Sales Executive
PAYSENSE FINANCE LTD
05.2023 - 03.2024
Senior Sales Executive
SHRI RAM FINANCE LTD
05.2021 - 04.2023
Dispatch Supervisor
MAGGPIE LIVINGS PVT LTD
09.2020 - 04.2025
BBA - Accounting And Finance
HIMALYAN GARHWAL UNIVERSITY
GED -
ADARSH NAGRIK INTER COLLEGE
High School Diploma -
DEV MEMORIAL SR SEC SCHOOL
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