Antriksha Chauhan
Sevice Co-ordinator
Noida
Summary
Driven professional with a proven track record at Moat Electronic Pvt Ltd, excelling in service coordination and educational support. Demonstrated expertise in CRM and Office programs, alongside exceptional telephone communication. Achieved significant improvements in service delivery and student performance metrics, showcasing a blend of analytical and interpersonal skills.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Sevice Co-ordinator
Moat Electronic Pvt Ltd ( Formally Known as Oppo )
12.2021 - Current
- Prepared reports on service performance metrics and key indicators for management review.
- Coordinated and monitored service activities to confirm work met all requirements.
- Served as primary point of contact for customers, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed high volume of client requests, ensuring timely and effective service delivery.
- Manage a main service center with a team of 70 people.
Teaching Assistant
Radisson THe School Jewar
12.2019 - 04.2021
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported classroom activities, tutoring, and reviewing work.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Completed daily reports on attendance and disciplinary performance.
Education
No Degree - Advance Excel
CETPA
Noida, India 04.2001 -
Master of Arts - English Language And Literature
NREC College
Khurja, India 04.2001 -
Bachelor of Arts - Art Side
A.K.P. ( PG ) College
Khurja 03.2011 - 08.2013
High School Diploma -
A.K.P. Inter College
KhurjaSkills
Telephone communication
Resource Utilization
Proficiency in Office programs
Service monitoring and evaluation
CRM, ICSM
Languages
Hindi
English
Interests
Modeling
Photography
Singing
Reading News Paper
Cooking
Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
HybridImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsPersonal development programsWork from home optionTimeline
Sevice Co-ordinator
Moat Electronic Pvt Ltd ( Formally Known as Oppo )
12.2021 - Current
Teaching Assistant
Radisson THe School Jewar
12.2019 - 04.2021
Bachelor of Arts - Art Side
A.K.P. ( PG ) College
03.2011 - 08.2013
No Degree - Advance Excel
CETPA
04.2001 -
Master of Arts - English Language And Literature
NREC College
04.2001 -
High School Diploma -
A.K.P. Inter College