ANU V
Retail Sales Associate
Kollam
Summary
Experienced with creating and executing sales strategies that drive market growth. Utilizes deep knowledge of client needs and market trends to enhance sales performance. Track record of effective team leadership and achieving consistent sales targets.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Sales Officer
HDB Financial Services
01.2025 - Current
- Analyzed customer needs to design exceptional sales journeys.
- Developed lasting partnerships with customers, driving referral growth from existing clients.
- Compiled comprehensive sales reports for management evaluation.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Formulated and launched strategic initiatives targeting new business, achieving a 90% sales growth.
ABM
Radhakrishna Finance
04.2024 - 01.2025
- Led staff training initiatives to enhance customer service skills.
- Developed strong relationships with key clients for increased loyalty and business retention.
- Managed daily operations, ensuring efficient branch functioning.
Relationship Officer
Axis Bank
02.2023 - 03.2024
- Organised client meets for fostering stronger business relations.
- Kept records of all contact with clients using CRM system.
- Managed high-value accounts, ensuring maximum client retention.
Customer Care Executive
Teleperformance
10.2018 - 03.2024
- Handled 200-250 customer support queries daily, exceeding company target by 100%.
- Enhanced customer satisfaction by resolving complaints efficiently.
- Engaged in constructive feedback sessions to enhance performance skills.
Education
Bachelor of Arts - History
04.2001 -
Professional Diploma - Computerized Instrumentation
04-2016
Coursework in Computerized Instrumentation
Skills
Timeline
Sales Officer - HDB Financial Services
01.2025 - Current
ABM - Radhakrishna Finance
04.2024 - 01.2025
Relationship Officer - Axis Bank
02.2023 - 03.2024
Customer Care Executive - Teleperformance
10.2018 - 03.2024
Bharathidasan University - Bachelor of Arts, History
04.2001 -
GPTC Ezhukone - Professional Diploma, Computerized Instrumentation
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