Anubhav Garg
Product Owner
Pune
Summary
Results-driven Product Owner with 6+ years of experience in Agile product lifecycle management, backlog prioritization, and stakeholder collaboration. Expertise in order capture, fulfillment, billing, and TMF-compliant APIs. Proven ability to optimize processes, enhance customer experience, and drive compliance for global enterprises using JIRA, Confluence, and SAFe Agile methodologies.
Overview
7
7
years of professional experience
Work History
Product Owner
Amdocs
12.2021 - Current
- Amdocs Optima (Enterprise Digital Business Support System) – Led end-to-end product lifecycle management for enterprise software solutions, delivering key modules in order capture, billing, and MCO, creating a change in telecom space for Enterprises
- Designed scalable solutions leveraging expertise in product discovery, order capture, order handling, order fulfillment, billing, and TMF-compliant APIs
- Ensured seamless integration of business processes with system capabilities, enhancing automation, compliance, and operational efficiency
- AT&T – Sky Fallout Management – Gathered and prioritized business requirements for automating the RECON solution, enabling auto-detection of offer status mismatches across systems
- Acted as a liaison between engineering and product teams to ensure successful implementation while maintaining compliance with system assurance standards
- Created Interface Design Documents (IDD) with schema modeling and field mapping, optimizing dashboard reusability
- AT&T – SkyView (Qlik Sense & Qlik View Dashboards) – Defined KPIs and data visualization requirements for interactive dashboards, enabling data-driven decision-making
- Amdocs Digital – NextG Product – Conducted gap analysis and designed bridge solutions between Amdocs new and legacy Order Management systems
- Translated business needs into user stories, led UAT execution, and ensured all features met the Definition of Done (DoD)
Consultant
Larsen & Toubro Infotech
03.2021 - 12.2021
- Collaborated with HSBC Mexico stakeholders for the HSBC Mobile Journey (KYC) application (iOS & Android), streamlining customer onboarding for 200,000+ users by defining and documenting business requirements
- Implemented SAFe Agile methodology for HSBC Mobile Journey (KYC), increasing team efficiency by 15% and ensuring timely feature delivery within sprint timelines
- Designed and documented a digital bereavement case management solution for HSBC Bereavement Journey UK, ensuring compliance with regulations and reducing manual processing efforts
- Led UAT sessions and cross-functional collaboration for HSBC Bereavement Journey UK, aligning business needs with system functionalities and reducing project rework by 10%
- Managed client relationships through regular check-ins and updates on project progress.
Business Analyst
Tata Consultancy Services
07.2018 - 02.2021
- Worked with stakeholders across APAC, EU, UK, IR, and LATAM to ensure GDPR compliance by digitizing key regulations
- Applied Agile methodologies for documentation, backlog refinement, and user stories
- Led solutioning efforts, translating business needs into product requirements, enhancing regulatory adherence, operational efficiency, and stakeholder engagement
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Education
Post Graduate Diploma - Business Management
Narsee Monjee Institute of Management Studies
04.2001 -
Bachelors of Engineering - Information Technology
Oriental Institute of Science And Technology
Bhopal 04.2001 -
Skills
Backlog Prioritization
User Story Creation
Roadmap Development
Sprint Planning
Cross-functional Collaboration
Requirement Elicitation
UAT Facilitation
Customer Feedback Analysis
JIRA
Confluence
MS Visio
Qlik Sense
Qlik View
Microsoft Products
Process Mapping
Gap Analysis
Change Management
Continuous Improvement
Product Delivery for Multinational Clients
Multi-region Compliance
Timeline
Product Owner
Amdocs
12.2021 - Current
Consultant
Larsen & Toubro Infotech
03.2021 - 12.2021
Business Analyst
Tata Consultancy Services
07.2018 - 02.2021
Post Graduate Diploma - Business Management
Narsee Monjee Institute of Management Studies
04.2001 -
Bachelors of Engineering - Information Technology
Oriental Institute of Science And Technology
04.2001 -