Anubhav Ghildiyal
MDM Support Engineer
Dehradun
Summary
Experienced Mobile Device Engineer with over 5 years of expertise in mobile device management (MDM), iOS/Android platform integration, and enterprise mobility solutions. Proven track record of deploying, securing, and managing large-scale mobile infrastructures across corporate environments. Skilled in MobileIron (Ivanti Neurons), Jamf Pro, Microsoft Intune, VMware AirWatch, Workspace ONE Access (Identity Management Solution) , Unified Access Gateway (VPN), Secure Email Gateway. Extensive work with all types of mobile platforms and laptops including iOS, Android, Rugged Devices, Tablets, Windows and MacOS. Strong communication and social skills. Process oriented and eager to get the job done.
Overview
6
6
years of professional experience
4
4
Certifications
Work History
MDM Support Engineer
Streamline LLC
Remote
06.2022 - Current
- Manage 65,000+ mobile devices across Android and iOS ecosystems using Intune and JAMF Pro.
- Deployment and enforcement of security compliance policies, including password, encryption, and remote wipe protocols.
- Assisted with the migrations of more than 65,000+ mobile devices from Ivanti Neurons (formerly MobileIron) to Jamf Pro for T-Mobile.
- Assisted with the migrations of more than 25,000 mobile devices from Ivanti Neurons (formerly MobileIron) to Jamf Pro for Lululemon North America.
- Assisted with Application Deployment, Device Provisioning, Device Troubleshooting, Cert Renewal, APNs Renewal, VPP Token Renewal, provide support for existing infrastructure, assist with Managed App Configuration deployment, create Per-app VPN configuration for apps, and support MobileIron Sentries.
- Assisted with adding users to Entra AD Groups to provide them required access, for ex: Zscaler was used as VPN provider and access was controlled via Entra AD.
- Deploying a variety of in-house applications to 65K devices in a phased manner to avoid outages.
- Worked closely with the Application team in device provisioning and testing applications in lower environments.
- Solving unique problems in a compressed time frame while balancing the needs of the business.
- Implemented technical solutions to solve customer issues and increase satisfaction.
- Improved customer satisfaction by promptly addressing support tickets and providing accurate solutions.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
Technical Consultant
AspireNXT PVT Ltd
04.2022 - 06.2022
- My responsibilities were to assist with configuring a new Workspace ONE tenant for various customers.
- Assisted with updating the operating system of 100+ Kiosk Devices for NCR Corporation in EMEA Region.
- Worked on customer demos to showcase the capability of Workspace ONE and help them onboard.
Associate Consultant
VMware, Inc
Bengaluru
11.2019 - 04.2022
- Joined there as a part of the World Wide Consulting Center Team.
- Assisted with Upgrading and Migrating of On-Premise Workspace One Servers (Application, Database, MEM, VPN Servers)
- Helped 100+ customers setup new Workspace One Tenant, like configuring APNs Certificate, Automate Device Enrollment, VPP, Active Directory, Azure AD.
- Assisted with enrollment of Devices like Windows, Mac, iOS devices, Android and Rugged devices.
- Assisted with setting up Configuring Profiles, Device compliance, Smart groups, Organization groups.
- Providing effective and efficient solutions for Mobile Device Management (MDM), Mobile Application Management (MAM), Mobile Content Management (MCM), Mobile Email Management (MEM) and Workspace ONE Access.
- I have worked on projects for organizations like ( Honda, Macy's, Behr Paint , Georgia Institute of Technology, NYC Transportation Dept. ) and also for some Government Organizations in United States.
Education
Bachelors of Technology - Computer Science Engineering
Graphic Era University
Dehradun01.2018
Core Competencies
- Mobile Device Management (MDM)
- Android & iOS Configuration
- Apple DEP / VPP, Knox Mobile Enrollment
- Intune, JAMF Pro, AirWatch, MobileIron
- Security Policies & Compliance
- BYOD/COPE Strategy
- Device Enrollment & Provisioning
- UEM Integration & Deployment
- Mobile App Testing
Certification
VMware Certified Professional - Digital Workspace 2021
Tools & Platforms
- MDM/UEM: Intune, JAMF Pro, AirWatch, MobileIron.
- Platforms: Android, iOS, iPadOS, MacOS, Windows.
Timeline
Jamf Certified Admin (Jamf 300)
06-2023
Jamf Certified Tech (Jamf 200)
04-2023
Jamf Certified Associate (Jamf 100)
02-2023
MDM Support Engineer
Streamline LLC
06.2022 - Current
Technical Consultant
AspireNXT PVT Ltd
04.2022 - 06.2022
VMware Certified Professional - Digital Workspace 2021
05-2021
Associate Consultant
VMware, Inc
11.2019 - 04.2022
Bachelors of Technology - Computer Science Engineering
Graphic Era University