Software Engineer
AGAP Technologies Pvt Ltd (Client: HCL Software)
pune, India
09.2025 - Current
- Provided L2 engineering support for enterprise products (Unica), ensuring system stability and high availability.
- Conducted root cause analysis, SQL queries, and log debugging to resolve complex issues, working closely with product developers.
- Gained hands-on experience in Linux, Docker, and Kubernetes for containerised application deployments and troubleshooting.
- Automated recurring tasks and health checks using shell scripting, reducing manual effort.
- Assisted in patch validation, bug replication, and performance optimization, bridging the gap between
support and development teams.

