Anuj Kumar Dixit
Mathura
Summary
Strategic Senior Executive – Collections with 4 years 6 months of experience driving collection initiatives across commercial vehicles & equipment, auto loans and two wheeler. Increased collection rates while ensuring customer satisfaction. Skilled in negotiation and problem-solving, leveraging software to enhance collections efficiency.
Overview
5
5
years of professional experience
Work History
Senior Executive- Collections
ICICI Bank Limited
Mathura
02.2023 - Current
- Managing Bucket X and Bucket 1 collections for Commercial Vehicle and Auto Loan portfolios.
- Following up with customers through calls and field visits for overdue payment recovery.
- Managing PTP (Promise to Pay) accounts and ensuring timely fulfillment of commitments.
- Monitoring daily collection performance and achieving assigned monthly recovery targets.
- Coordinated with branches, sales and internal teams to enhance recovery efforts.
- To regularly visit delinquent customers for the update of overdue amounts.
- Identifying high-risk and potential roll-forward accounts and taking proactive collection action.
- Ensuring compliance with bank policies, collection processes and applicable regulatory guidelines.
Executive –Collections
Shriram City Union Finance Limited
Hathras
07.2021 - 08.2022
- Managing two-wheeler collections and meticulously handling all buckets with professional team.
- Expertise in all dynamics of collection field, email, tele calling and legal.
- To regularly visit delinquent customers for the update of overdue amounts.
Education
Bachelor of Arts -
Agra University
Agra10-2016
Intermediate - PCM
GSAS Inter College
Hathras, Uttar Pradesh05-2009
High School - PCM
GSAS Inter College
Hathras, Uttar Pradesh05-2007
Skills
- Credit collection
- Collections processing
- Credit Control
- Account management
- Account Reconciliation
- Revenue Assurance
- Negotiation
- Transaction processing
- Field Collection Strategy
- Customer communication
- Team coordination
- Problem-Solving
Accomplishments
- Increased collection by 15% without reducing customer satisfaction rates.
Languages
- English
- Hindi
Personal Information
- Date of Birth: 12/28/94
- Gender: Male
- Nationality: India
- Marital Status: Married
Awards
Awarded the top performer for collection management for Hathras Location for two consecutive quarters in 2021-22.
Extracurricular Activities
Volunteering and Fundraising: I worked as volunteer and raised funds for NGO which provides free education to slums.
Hobbies and Interests
- Individual Sports - Running
- Tech Hobby - Surfing Internet, Computing.
- Social Hobby - Visiting new places with friends and family
Timeline
Senior Executive- Collections
ICICI Bank Limited
02.2023 - Current
Executive –Collections
Shriram City Union Finance Limited
07.2021 - 08.2022
Bachelor of Arts -
Agra University
Intermediate - PCM
GSAS Inter College
High School - PCM
GSAS Inter College