Anuj Kumar Sharma
Branch Manager
Dharamshala
Summary
Highly accomplished, results-driven Branch Manager with over six (09) years of diverse experience in the Sales Department of Bank and Company. Looking forward to be part of organizations in the Sales Department. Driven to build lasting client relationships and exceed sales goals. Detail-oriented and forward-thinking with strong communication, decision-making, and problem-solving abilities. Exceeding sales goals while delivering excellent customer service. Committed to streamlining procedures while optimizing employee talent.
Overview
3
3
Languages
10
10
years of professional experience
Work History
Branch Manager (Loan Against Property / Personal Loan / Business Loan)
Aditya Birla Capital
11.2024 - Current
- Developing loan programs, monitoring team performance, providing customer service, implementing sales strategies, training staff, and completing paperwork.
- Achieving sales growth by implementing branch operating process, discipline, and developing a productive team.
- Supervised a team of 10 loan officers and three processors, driving performance and accountability.
- Conducted market research to identify the best lending options for clients, securing competitive rates.
- Generated leads through networking with DSAs, CPAs, and real estate professionals.
Branch Manager (Loan Against Property)
Au Small Finance Bank
10.2023 - 11.2024
- Recruited, hired, and trained high-performing loan officers to enhance team capabilities.
- Build and maintain relationships with DSAs, Real Estate Agents and Referral Partners.
- Conducted regular meetings to motivate and update staff on new lending programs.
- Analyze market trends to identify opportunities for growth and improvement.
- Review and approve loan applications and ensure timely processing.
Branch Manager (Loan Against Property / Business Loan)
Aye Finance Pvt Ltd
10.2021 - 10.2023
- Developing business plans, branch growth, profitability, and credit performance.
- Achieving sales growth by implementing branch operating process, discipline, and developing a productive team.
- Allocating and monitoring achievement of monthly targets and ensuring the quality of sales MIS.
- Monitor and maintain repayment process, trends, and credit quality.
- Hire and develop a productive team and implement the organization's training & mentoring plan.
Assistant Branch Manager (JLG Loan)
RBL FinServe Ltd. Company
10.2020 - 08.2021
- Managed daily operations of the branch with and in the absence of the branch manager.
- Follow up operations within stated policies and procedures to achieve the targeted goals.
- Developed healthy relationships with both employees and customers.
- Resolved customer complaints promptly and efficiently.
- Oversaw and assisted with the preparation of all branch reports for approval by the manager.
- Maintained operational standards to provide an excellent working environment for employees.
Accounts Executive (Auto Loan)
Mahindra & Mahindra Financial Services Limited
06.2016 - 10.2020
- Managed the cash, cheque, account’s budget, invoices of the client, and assisted register of the branch.
- Presented and sell the company's other products like Loan Suraksha Policy, Health Insurance, and Fixed deposit to achieve the targets.
- Built long-term, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.
- Follow up with clients regularly to ensure needs are being met and identify opportunities.
Education
MASTER OF BUSINESS ADMINISTRATION - undefined
BACHELORS IN COMMERCE - undefined
Skills
Customer Handling
Customer service expert
Relationship-building
Complaint resolution
Client acquisition
Sales
Sales Management
Administration
Management
Timeline
Branch Manager (Loan Against Property / Personal Loan / Business Loan) - Aditya Birla Capital
11.2024 - Current
Branch Manager (Loan Against Property) - Au Small Finance Bank
10.2023 - 11.2024
Branch Manager (Loan Against Property / Business Loan) - Aye Finance Pvt Ltd
10.2021 - 10.2023
Assistant Branch Manager (JLG Loan) - RBL FinServe Ltd. Company
10.2020 - 08.2021
Accounts Executive (Auto Loan) - Mahindra & Mahindra Financial Services Limited
06.2016 - 10.2020
NSCBM PG College, Hamirpur - BACHELORS IN COMMERCE,
Lovely professional University - MASTER OF BUSINESS ADMINISTRATION,