Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Anuj Mudgal

Bengaluru

Summary

Enthusiastic individual boasting a background in working with customers to identify needs and find the perfect solutions for issues. Sharp Product Consultant with a fun-loving personality and persuasive skills recognized for driving Tech & Non Tech Side

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Product Consultant

Amadeus Labs
Bangalore
05.2023 - Current
  • Achieved a 65% adoption rate in the digital transformation of 100+ Airline Customers by effectively delivering detailed product walkthrough, visions, and roadmaps to prestigious airline clients like Air Etihad and Emirates.
  • Led cross-functional Agile initiatives involving Tech, Product, Operations, and Category teams; improved pricing strategies and customer experiences, achieving timely deliverables that increased profit margins by 18% and customer retention by 22%.
  • Engineered an AI-powered automation tool for Indian Airlines, optimizing operational efficiency by 40% and reducing manual data processing time by 60% within the first three months of deployment

Quality Assurance Engineer

Amazon
Bangalore
04.2022 - 04.2023
  • Led cross-functional teams globally to oversee multiple product lines and establish effective collaboration with Sales, partners, product management, UX/UI designers, and engineers
  • Integrated Payment Gateway System for Amazon Prime Services Using JUnit Automation Framework and
  • Generated wireframes, journey maps,user jobs and scenarios, task flows,and personas as a foundation for interaction design in software-based experiences
  • Developed an automated pipeline with Python Selenium to optimize product performance and drive increased popularity
  • Developed custom reports and dashboards within SFMC to track campaign performance, providing actionable insights that led to a 15% increase in campaign effectiveness
  • Curated a $125M business implementation project resulting in an annual savings of approximately $43.5M on operational inefficiencies between Operations and Development departments for Quarterly Launch Pods.

Senior Business Analyst

MetLife
Noida
07.2018 - 03.2021
  • Optimized Execution to reduce bugs during Insurance project deployment with consistency and total efficiency of above 80%
  • Demonstrated strong proficiency in maintaining SDLC tools and implementing BDD framework via Cucumber.
  • Performed Performance Analysis to Monitor report and analyze key performance Indicators (KPI) related to Insurance Claims and Management
  • Successfully executed tests across different layers such as unit, integration, sanity, end-to-end UAT testing as well as regression.
  • Implemented automated testing processes, reducing the time required for test execution by 30%.

Education

B.Tech - Computer Science

Galgotias University
05.2018

Skills

  • Product Development
  • Project Management
  • SQL
  • JIRA
  • Microsoft Excel
  • CI/CD Pipeline
  • Financial Modelling
  • Agile Methodologies
  • Data Mining
  • Data Extraction
  • AWS CloudWatch
  • Cloud AWS
  • DynamoDB
  • Figma
  • Manual Testing
  • API Testing
  • Data Visualization
  • Market Analysis
  • Salesforce CRM
  • SFMC
  • Requirement gathering
  • Stakeholder Management & Relations
  • Gap Analysis
  • Cost Management & Estimation
  • A/B Testing
  • High Level Design for Product Mapping
  • AI Tools - ChatGpt , MidJourney, Adobe Firefly

Certification

  • New Product Development - IIM Bangalore
  • Cloud Virtual Case Study - Deliotte
  • Certified SAFe 6 Practitioner - Safe Agile
  • Certified AWS Cloud Practitioner - AWS
  • Product Analytics Fundamentals - Pendo
  • GenAI & LLMs - DataBricks

Timeline

Senior Product Consultant

Amadeus Labs
05.2023 - Current

Quality Assurance Engineer

Amazon
04.2022 - 04.2023

Senior Business Analyst

MetLife
07.2018 - 03.2021

B.Tech - Computer Science

Galgotias University

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Anuj Mudgal