Ambitious and detailed oriented person with great zeal to work. Backed by 11+ years of experience in Financial Services industry. Skilled in People Handling, Project Management, Driving results and Time management.
Overview
9
9
years of professional experience
Work History
Sr Project Analyst
American Express
Gurugram
12.2021 - Current
Streamlined Project management process by implementing efficient tracking and communication tools.
Reduced project completion time to key initiatives by optimizing resource allocation and workflow management
Enhanced team collaboration with cross-functional departments to ensure alignment of Team goals and objectives.
Improved stakeholder satisfaction, effectively addressing concerns and providing timely updates.
Drove continuous improvement efforts by analyzing past performance data and identifying areas of enhanced efficiency and effectiveness.
Team Lead
American Express
Gurugram
07.2017 - 12.2021
Enhanced overall team performance by providing regular coaching and feedback and development opportunities.
Promoted a positive work environment by fostering teamwork, open communication and employee reward/recognition initiatives.
Implemented process improvements that led to reduced turnaround times for critical tasks without compromising quality.
Collaborated with partners, stakeholders in forecasting leads to streamline workflows and achieve business goals collectively.
Aux Trainer
American Express
Gurugram
07.2015 - 07.2017
Improved employee performance by designing and implementing effective training programs.
Conducted comprehensive assessments and helped them achieved the desired level of skills and knowledge.
Driving OJT performance to meet weekly targets.
Conducting regular 1*1 for coaching and feedback.
Education
Bachelors in Journalism And Mass Communication - Mass Communication
Jaganath Institute of Management Sciences
07-2010
Senior Secondary -
KHMS
03-2007
Higher Secondary -
KHMS
03-2005
Skills
Project Management
Process Improvement/ Automation
People Management
Stakeholder Management
Audit & Quality Assurance
Excel
Driving Results
Power BI
Accomplishments
Special Recognitions for managing High Priority Issue Tracker.
Won 'Bringing the Brand to Life' award for one of the process improvement idea.
Won Ambassador of the year award for two consecutive years.
Timeline
Sr Project Analyst
American Express
12.2021 - Current
Team Lead
American Express
07.2017 - 12.2021
Aux Trainer
American Express
07.2015 - 07.2017
Bachelors in Journalism And Mass Communication - Mass Communication