Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
3
3
years of professional experience
Work History
Transportation Specialist
Amazon
10.2022 - Current
Communicating with external customers (Carriers,Vendors/Suppliers) and internal customers.
Transportation Execution across the Amazon Supply Chain network supporting multiple geographies like NA and Canada
Taking gate transactions for 300+ sites in North America and Canada.
Leveraged data analysis tools for informed decision-making regarding resource allocation and process improvements.
Virtual Yard management
Coordinated cross-functional teams to streamline logistics processes for improved productivity.
Technical Support Associate
Tech Mahindra
11.2021 - 10.2022
Leveraged strong analytical abilities to identify patterns in reported issues, informing targeted enhancements to product functionality or documentation.
Responded to customer inquiries and provided technical assistance over phone and mail.
Navigated complex technical environments with ease, utilizing advanced problem-solving skills to address a wide range of issues effectively.