Summary
Overview
Work History
Education
Skills
Certification
Tools Knowledge
Place
Personal Information
Projects
Disclaimer
Timeline
Generic

Anuja Sharma

Senior Analyst- Technical Writer
Pune

Summary

  • Efficient Technical Writer with 4.5 years of experience. Extensive understanding of technical research and updating records. Adept at distribution and adaptation to audiences.
  • Experience in preparing concise and accurate technical documents. Expert at delivering high-quality work within tight deadlines.
  • Detail-oriented team player with strong organizational skills.
  • Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • Hardworking and passionate with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
8
8
years of post-secondary education
5
5
Certifications
1
1
Language

Work History

Associate User Assistance-Technical Writer

Accelya Solutions
2021.07 - Current
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Followed company policies and editorial guidelines to craft thorough, well-written content.
  • Developed detailed technical documents and user guides for technical products.
  • Template converting of documents and presentations as per latest designs proposed in organization. Doing UI documentation as well.
  • Creating online help using Robohelp tool. Creating flow charts using MS Visio tool. Started using Confluence for publishing documents.
  • Maintaining documents in structural format according to release version on SharePoint and managing access of documents to users as per request received.
  • Organized material to research and complete writing tasks.
  • Worked closely with software engineers, product managers and other departments to determine accuracy and completeness of technical documentation.
  • Observed in-progress operations to identify important steps for technical instructions.
  • Edited and proofread technical documents for accuracy and consistency.
  • Strengthened communication skills through regular interactions with others.

Documentation Engineer

Dynalog India Limited
2019.09 - 2021.06


  • Collaborated with team of electrical and mechanical engineers to produce variety of technical documentation.
  • Scheduled due dates for drawings, specifications, software and other documents.
  • Reviewed and verified project documents for completeness, format and compliance with product development and relevant regulatory requirements.
  • Monitored status of projects to verify timely submission of documentation.
  • Translated complex technical information into intuitive clear format.
  • Completed field visits to monitor customer experience with products and documentation.
  • Worked with internal staff to process documents and sent for closing.
  • Oversaw creation, routing and data input of bills of materials, ECOs, ECRs and ISO documents.
  • Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
  • Review of Documents according to MIL Standards.

Education

HSC -

St Joseph convent School

SSC - undefined

St Joseph convent School

Bachelor of Engineering - Computer Science

Rajiv Gandhi Technical University
Bhopal
2001.04 - 2009.04

Skills

Editing

undefined

Certification

Adobe Robo help course from Udemy

Tools Knowledge

Writing Tools: Adobe Robo help, MS-Office, MS Visio, Snag IT Editor, Mock Screen Tool, UI documentation, Confluence tool to publish documents.

Place

Pune

Personal Information

  • Date of Birth: 04/02/86
  • Marital Status: Married

Projects

Project 1-Defence Solutions,

  • Creating technical manuals, user manuals, requirements gathering from team and technical details.
  • Review of Documents according to MIL Standards. Involved in daily reviews, planning, Retrospective meetings, etc.


Project 2- Finesse

  • Finesse MBS is a simple, SIS-compliant platform that streamlines all airline miscellaneous receivables and payables. Using a single, integrated invoicing and settlement process, it improves productivity by reducing manual work, increasing invoicing speed and minimizing errors and revenue leakage.


Project 3, PRA-Passenger Revenue Accounting

  • REVERA PRA will enable Airways to streamline their passenger revenue accounting processes, minimize processing errors and maximize productivity through automation, report accurate, timely and complete revenue accounting data, speed up industry compliance including IATA’s simplified interline settlement (SIS), access accurate, up-to-date and in-depth revenue accounting information to support business goals and decision making, interface revenue accounting information with SAP and other internal systems and reduce cost of operations with transaction based pricing model.


Project 4 SIS 

  • SIS is streamlining processes by enabling the exchange of electronic data among airlines and between airlines and direct operating cost suppliers. The use of a single standard, the IS-XML, simplifies business activity for the industry and allows suppliers to use one invoicing standard for all their airline customers.


Project 5 One Order Accounting

  • ONE Order is an industry-led initiative intended to simplify the airline reservation, delivery, and accounting systems by gradually phasing out the current booking (PNRs) and ticketing records (e-tickets and electronic miscellaneous documents, or EMDs) combining their content into a single retail and customer centric order. The main usage of ONE Order is in product and service accounting, delivery and fulfilment. All entities involved in travel, from the customer to the third-party service providers, will access the single record to get the required insight and make necessary updates to any given trip.

Disclaimer

I hereby declare that the above information provided is true to the best of my knowledge and belief.

Timeline

Associate User Assistance-Technical Writer

Accelya Solutions
2021.07 - Current

Documentation Engineer

Dynalog India Limited
2019.09 - 2021.06

Bachelor of Engineering - Computer Science

Rajiv Gandhi Technical University
2001.04 - 2009.04

HSC -

St Joseph convent School

SSC - undefined

St Joseph convent School
Adobe Robo help course from Udemy
Technical documentation of Software projects by Plural Sight
PowerPoint Essential Training (Microsoft 365)
Word Essential Training (Microsoft 365)
Word Formatting and Styles in Depth 365/2019
Anuja SharmaSenior Analyst- Technical Writer