Anuja Shelar

Have worked on active directory, O365, administered PROD and UAT user accounts, executed 100% data backup and restoration, resolved collaboration and Outlook issues and maintained security groups for data protection.

Proficient with voice tools such as CUCM, CARIN, Softex, WebEx control hub.

Acquainted with alert management tools (Icinga, Cisco Meraki, Solarwinds), SQL session handling, patching of PROD servers for server maintenance.

Have knowledge about static & dynamic routing, switching, layer 1, layer 2 protocols, l3 switch, tcp/ip, dhcp, ntp, nat, ospf, eigrp, access list, snmp, wan, lan, cdp, vlan, stp, vtp, etherchannel, icmp, arp

Ability to troubleshoot & monitor network infrastructure.

Have end to end understanding of ITIL process (Incident, change, problem management)

Performed lidar data processing using inhouse tool(ROAMES).