ANUJ KUMAR SANYAL
DELHI
Summary
Enthusiastic employee eager to tackle fresh challenges. Demonstrates strong work ethic, adaptability, and excellent interpersonal abilities. Proficient at working independently with efficiency and swiftly acquiring new skills.
Overview
13
13
years of professional experience
Work History
Key Account Manager(KAM)
INDUSIND BANK LTD
NOIDA
04.2023 - Current
- Developed and implemented key account plans to meet customer needs and increase company profitability.
- Handling a portfolio of 225 groups, providing them quality service and cross sell them casa TPP and assets
- Identified new opportunities for growth within existing accounts, as well as potential new customers.
- Achieved 60% of my income target from last 3 months
Assistant Acquisition Manager
YES BANK LTD
NOIDA
12.2021 - 04.2023
- Developing and implementing strategies to acquire new customers and clients for the bank.
- Identifying potential business opportunities and partnerships to expand the bank's customer base.
- Building and maintaining relationships with key stakeholders and clients.
- Analyzing market trends and competition to stay ahead in the industry.
- Collaborating with other departments to ensure a seamless customer onboarding process.
- Meeting acquisition targets and contributing to the overall growth of the bank.
Assistant Manager
AXIS BANK LTD
NOIDA
01.2020 - 11.2021
- Acquire CASA deposits, increase CASA value, promote TPP and asset products through direct sales and referrals from current customers.
- Engaging with new-to-bank customers, delivering high-quality service, and promoting cross-selling of CASA, TPP, and asset products, leveraging customer referrals.
- Assisting in managing customer relationships and addressing their banking needs and concerns.
- Handling customer inquiries, complaints, and resolving issues in a timely manner.
- Ensuring compliance with banking regulations and internal policies.
- Assisting in achieving branch targets and goals related to sales, customer service, and operational efficiency.
Branch Sales Executive (Credit Cards and Assets Sales)
HDB FINANCIAL SERVICES PVT LTD (Associated with HDFC BANK LTD)
Mayur Vihar2 delhi
10.2014 - 05.2019
- Promoting and selling credit card products to customers visiting the branch.
- Providing information on various credit card options, benefits, and features.
- Meeting sales targets and contributing to the branch's overall revenue goals.
- Generate lead from data and converted
- Collaborating with the sales team and branch staff to drive credit card sales initiatives.
- Assisting customers with the application process and ensuring a smooth onboarding experience.
- Building relationships with customers to enhance customer loyalty and retention
Customer Service Executive
DISHTV INDIA PVT LTD
NOIDA
02.2013 - 07.2014
- Handling emails, co-ordinating with Regional & Corporate offices and all other day-to-day administrative activities
- Documentation and MIS report maintenance
- Attempt to achieve team consensus and create win-win agreements wherever possible
- Acknowledge and reward team and team member accomplishments, as well as exceptional performance
Customer Service Executive
AEGIS LTD.
LUCKNOW
04.2011 - 07.2012
- Provided prompt and courteous service to customers via phone, email, and chat.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
- Identified opportunities for process improvement within the customer service department.
Education
Graduation (B.com) -
Faizabad University
Intermediate -
U.P. Board
High School -
U.P. Board
Skills
- Regulatory Compliance
- Key Account Management
- Account Retention
- Consultative Selling
- Lead Generation
- Customer rapport
- Relationship selling
- Client Relationship Building
Personal Information
- Father's Name: Mr. Achinto kumar Sanyal
- Date of Birth: 04/30/87
- Gender: Male
- Marital Status: Single
Disclaimer
I hereby declare that all the information given above is true to my knowledge.
Languages
English, Hindi
Timeline
Key Account Manager(KAM)
INDUSIND BANK LTD
04.2023 - Current
Assistant Acquisition Manager
YES BANK LTD
12.2021 - 04.2023
Assistant Manager
AXIS BANK LTD
01.2020 - 11.2021
Branch Sales Executive (Credit Cards and Assets Sales)
HDB FINANCIAL SERVICES PVT LTD (Associated with HDFC BANK LTD)
10.2014 - 05.2019
Customer Service Executive
DISHTV INDIA PVT LTD
02.2013 - 07.2014
Customer Service Executive
AEGIS LTD.
04.2011 - 07.2012
Graduation (B.com) -
Faizabad University
Intermediate -
U.P. Board
High School -
U.P. Board
Similar Profiles
Anand SinghAnand Singh
Senior Banking Partner- Pioneer Banking at Indusind Bank LtdSenior Banking Partner- Pioneer Banking at Indusind Bank Ltd
SHIVA KUMAR MAKAMSHIVA KUMAR MAKAM
Business Development Manager at INDUSIND BANK LTDBusiness Development Manager at INDUSIND BANK LTD
RESHMA G PRESHMA G P
Service Delivery Manager at IndusInd Bank LTDService Delivery Manager at IndusInd Bank LTD