ANUKHAN CHOUDHURY
Training and Development Professional
Pune
Summary
Experienced training and development professional with 12+ years of expertise in delivering impactful sales and product training programs. Proven track record in developing tailored training materials that consistently enhance team performance and support successful product launches. Skilled in effectively communicating complex concepts, fostering an engaging learning environment, and adapting to various industries including retail, telecom, mobility, manufacturing, and technology.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Senior Lead-Sales/Product Training Specialist
Tata Communications Ltd
2023.04 - Current
- Handling Role-based skill and sales/product training and capability building
- Evaluate employee progress through assessments and feedback, refining training methods accordingly.
- New hire Induction training.
- Collaborating with cross-functional teams to develop targeted sales and product trainings that addressed specific needs and challenges.
- Conduct regular follow-up sessions with trained employees, reinforcing key concepts and skills for improved retention rates.
- Boost overall team performance by consistently updating training materials to reflect current industry trends and standards.
- Continually sought feedback from trainees, using their insights to refine and improve future training sessions.
- Supporting sales and backend team as a Product SME for all TCL products and services.
- Periodic Training Need Analysis and identification with functional heads.
- Negotiation on proposed commercials -Content review and customization.
- Periodic training dashboard for higher management.
- Practicing role plays and conducting final certification with minimum pass percentage of 80%.
Jio Fiber Sales Training Lead
Reliance Jio Infocomm Limited
2021.01 - 2023.03
- Managed budget allocations for multiple training projects, ensuring cost-effective delivery without compromising quality or impact.
- New hire Induction and Training.
- Direct support to 300+ sales staff,35 team leads and 22 area Leads spread over the region for sales growth and development.
- Reviewing training across region delivered by Area Fiber Trainers for consistency, quality and redundancy reduction.
- Collaborated with management to identify specific employee development needs and tailor training materials accordingly.
- Delivered engaging presentations on various industry topics at events, positioning the company as an expert resource in its field.
Assistant Manager Learning & Development
Lenskart.com
2018.07 - 2020.07
- New Hire recruitment,classroom/virtual training and store allocation.
- Practicing role plays and conducting final evaluation.
- Developed video and voice over content along with MS power point presentations.
- Reduced new employee turnover by 25% by on job trainings, live role plays,product demos and frequent audits.
- Managing monthly business of around 50 lakhs for the assigned territory.
Deputy Manager
Centum Learning Ltd.
2016.01 - 2018.07
- Training and on-boarding all new salespeople/Managers through 3 weeks of hands-on workshops and on job orientation for Bharti Airtel Retail.
- Managing end to end training for service, sales and technical part for the participants.
- Conducting daily pre and post assessments and maintaining score record for management review.
- Conducting refresher/short-term batches as and when required as per business demand and TNI.
- Conducting final assessment and certifying candidates scoring 80% plus.
City Trainer
CPM India Sales & Marketing Pvt. Ltd.
2015.02 - 2015.12
- The training modules mainly revolved around sales and product imparted to the Sales Promoters, Store and Area Managers.
- Taking care of the Marketing aspect of Android One, tracking the sales and stock, issues faced and providing timely resolution.
- Providing adequate knowledge to the Store Staff on usage of android devices and its benefits, bringing out minimum of 50,000 sales per person/month.
- Daily reporting on the online tool provided by the company and sharing new inputs, sales, stock and rating the staff on sales.
- Attending TTT by Google India to help impart more confident and effective training.
Retail Trainer
Denave India Pvt. Ltd.
2014.09 - 2015.01
- Working on Microsoft project in Assam/North East Region (NESA) managing business Planning by analysing sell through and communicating inventory needs as well as opportunities
- Responsible for driving every aspect of the business related to profitability by managing the training and sales effectively
- Resulted in increasing profits by 10%-15% every month
National Training Coordinator
Centum Learning Ltd.
2012.07 - 2014.09
- Training co-ordination, data management, audits and Compliance Managing 65 partner locations, 23 Circles, 40+ Trainers pan India
- Managing the entire work flow for smooth running of stores and call center's Data & compliance.
- Validation ensuring reduction of frauds for waivers given to different levels of customers.
- Working on Oracle Learning Management System for content and data upload & PIM (Partner ID Management).
Education
B.com - Business Management
Dibrugarh university
2006.01 - 2009.01
Hsc - undefined
Vivekananda Kendra Vidyalaya
2004.01 - 2006.01
Ssc - undefined
Vivekananda Kendra Vidyalaya
Skills
Virtual training
E-learning development
Learning management systems
Content curation
Needs analysis
Blended learning
Adult learning principles
Webinar facilitation
Teamwork and collaboration
Time management
Employee relations
Excellent communication
Sales training
Quality assurance
Timeline
Senior Lead-Sales/Product Training Specialist
Tata Communications Ltd
2023.04 - Current
Jio Fiber Sales Training Lead
Reliance Jio Infocomm Limited
2021.01 - 2023.03
Assistant Manager Learning & Development
Lenskart.com
2018.07 - 2020.07
Deputy Manager
Centum Learning Ltd.
2016.01 - 2018.07
City Trainer
CPM India Sales & Marketing Pvt. Ltd.
2015.02 - 2015.12
Retail Trainer
Denave India Pvt. Ltd.
2014.09 - 2015.01
National Training Coordinator
Centum Learning Ltd.
2012.07 - 2014.09
B.com - Business Management
Dibrugarh university
2006.01 - 2009.01
Hsc - undefined
Vivekananda Kendra Vidyalaya
2004.01 - 2006.01
Ssc - undefined
Vivekananda Kendra Vidyalaya