Anumithra Kanagaraj
Business Development Associate
Coimbatore
Summary
Dynamic Event Coordinator with a proven track record at WED events By Ravish ,excelling in data analysis and communication. Successfully developed impactful proposals that secured numerous contracts, while fostering strong customer relationships. Adept at leveraging CRM tools for effective lead tracking, demonstrating attention to detail and critical thinking in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Customer Relations Manager
WED Events by Ravish
2024.06 - Current
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Implemented effective communication strategies for better understanding of customer needs and expectations.
- Managed customer relations on ongoing basis to maximize customer retention.
- Made customers aware of current and new programs and services.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Event Coordinator and Manager
Flora Wedding Planners
2024.08 - 2024.11
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Education
Bachelor of Science - Psychology
Skills
Computer proficiency (eg, MS Office, specific software)
Data analysis and entry
Communication (written, verbal, and active listening)
Problem solving
Conflict resolution
Team work
Teamwork and collaboration
Attention to detail
Critical and creative thinking
Customer service
Timeline
Event Coordinator and Manager - Flora Wedding Planners
2024.08 - 2024.11
Customer Relations Manager - WED Events by Ravish
2024.06 - Current
PSG College of Arts And Science - Bachelor of Science, Psychology