Anup Kumar Gupta
Technical Operations Manager - Amazon Web Services (AWS)
Bengaluru
Summary
Results-driven Operations Manager at AWS India with extensive expertise in database management and multi-cloud solutions. Over 18 years of experience in the IT industry, including 13+ years in Oracle administration. Proven track record of overseeing technical operations to ensure seamless workflow and efficiency. Leadership and analytical skills consistently enhance team performance and operational standards, drive process improvements, and successfully manage technical projects to completion. Strong skill set in Oracle9i/10g/11g/12c/19c, GoldenGate, and Linux administration. Proficient in all aspects of database planning, design, installation, configuration, and disaster recovery planning. Experienced in project management, resource administration, and consistently delivering projects within specified parameters. Hands-on experience in Unix Shell Scripting for automation, database security, backup and recovery, and performance tuning further solidify technical capabilities. Knowledgeable in cloud technology such as AWS Amazon, RDS, EC2, DMS, and database migration to the cloud. Strong analytical and problem-solving skills to effectively navigate complex challenges and find innovative solutions.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Technical Operations Manager
Amazon Web Services (AWS)
10.2021 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Implemented quality control systems to boost overall product consistency and reliability.
TEAM LEAD DATABASE ADMINISTRATION
Sabre Corporation
11.2015 - 10.2021
- Work on 12c Database upgrade, POC for multitenant feature, POC for new features like InMemory feature, advanced compression amongst others.
- Upgraded the databases from 11g to 12c using goldengate bi-directional replication with minimal downtime.
- Troubleshooting and fixing the issues in oracle goldengate process if any of the process get aborted with data level issues /mismatch in object structure.
- Utilize AWS, PostgreSQL for low-cost databases for migrations from Oracle. Set up replications and clustering and manage migrations of Oracle databases to AWS.
- Implemented the mview replacement using oracle Goldengate with filters.
- Involved in Switchover and switchback database from primary to secondary database using oracle Goldengate bi-directional replications.
- Involved in application releases with database changes.
- Involved in launching EC2 cloud instances using Amazon web services and configuring launched instances with respect to specific application regions.
- Migrate and implement multiple application and database systems from on-premises to the cloud using AWS services like SMS, DMS, S3, Route53, EC2, RDS, SQS and VPC build.
- Develop Build solutions based on solution design. Prepare and maintain updated project documents in the SharePoint for easy accessibility.
SENIOR ENGINEER DATABASE ADMINISTRATOR
Computer Science Corporation India Pvt Ltd
04.2011 - 10.2015
- Led Oracle Database Administration, troubleshooting, and Unix Administration across multiple domains, with strong expertise in database design, analysis, development, testing, and services; actively supported the National Grid Project and Toyota Financial Services by managing corporate infrastructure application databases.
- Administered and maintained Oracle RAC databases on Linux, AIX, and Solaris platforms; designed internal database schemas including data tables, columns, and relationships; installed and configured Oracle 12c, created Non-Container and Pluggable Databases, and implemented Data Guard for high availability solutions.
- Developed logical and physical data models to support project needs, created PL/SQL packages, procedures, and scripts for data ingestion and deployment activities; built and maintained Shell scripts for automation tasks such as data export/import, parameter files, control files for SQL Loader, and schema management.
- Assessed and tuned database and application performance using trace events, ORADEBUG, Statspack, AWR reports, and SQL tuning advisories; defined and executed weekly database build plans including exports, schema creation, package updates, synonym management, and new data loads while supporting performance optimization initiatives.
ASSOCIATE DATABASE ADMINISTRATOR
AT & T Global Business Service India Pvt Ltd.
02.2010 - 03.2011
- Supported over 300 global clients by working on Oracle Enterprise Manager, RMAN, and ADDM/AWR tools across production, test, development, and project environments, ensuring stability and optimal performance of database systems.
- Collaborated closely with Application Support Teams to address and resolve critical database performance issues and escalations, providing quick resolutions and maintaining service level agreements.
- Installed Oracle server software, created databases following OFA (Optimal Flexible Architecture) methodology, and performed database migrations across different operating system platforms; implemented PCI security standards and table compression techniques in data warehousing environments to optimize storage.
DEVELOPER - SOFTWARE ENGINEER
Satyam Computer Service Ltd. (Tech Mahindra)
01.2007 - 02.2010
- Developed and optimized Oracle PL/SQL procedures, functions, packages, and triggers to meet complex business requirements, ensuring performance tuning, automation, and database integrity across multiple application layers.
- Conducted detailed requirement and impact analysis for legacy product migrations to SAP systems, prepared root cause analysis documents, and wrote scripts for production data correction using complex queries and bulk collect operations.
- Built and deployed database structures including tables, indexes, and stored procedures, while automating processes through UNIX shell scripting to reduce manual intervention and improve operational efficiency.
- Oversaw deployment activities, managed monthly usage data processing and billing operations, created business reports based on processed data, and ensured end-to-end alignment of user requirement specifications with development deliverables.
Education
BE - Information Technology
Bhilai Institute of Technology
01.2002 - 01.2006
PGDIM - Operations Research
Indira Gandhi National Open University
01.2010 - 01.2013
12th - Mathematics, Physics, Chemistry
Schaefer M C Higher Sec School
01.2001 - 01.2002
Skills
Team Leadership and Operations Management
Certification
Oracle GoldenGate 12c Certified Implementation Specialist
Timeline
Technical Operations Manager
Amazon Web Services (AWS)
10.2021 - Current
TEAM LEAD DATABASE ADMINISTRATION
Sabre Corporation
11.2015 - 10.2021
SENIOR ENGINEER DATABASE ADMINISTRATOR
Computer Science Corporation India Pvt Ltd
04.2011 - 10.2015
ASSOCIATE DATABASE ADMINISTRATOR
AT & T Global Business Service India Pvt Ltd.
02.2010 - 03.2011
PGDIM - Operations Research
Indira Gandhi National Open University
01.2010 - 01.2013
DEVELOPER - SOFTWARE ENGINEER
Satyam Computer Service Ltd. (Tech Mahindra)
01.2007 - 02.2010
BE - Information Technology
Bhilai Institute of Technology
01.2002 - 01.2006
12th - Mathematics, Physics, Chemistry
Schaefer M C Higher Sec School
01.2001 - 01.2002
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