Anup Naidu
Nagpur
Summary
Experienced in retail operations and multi-store management, with a strong track record in sales and business development. Adept at inventory management, team building, and problem-solving, consistently driving operational efficiency and revenue growth. Seeking to leverage extensive skills in a dynamic retail environment to achieve continued success and professional growth.
Overview
29
29
years of professional experience
4
4
Languages
Work History
Province Head (Angola)
Noble Group
08.2024 - Current
- Oversee operations of 30 stores across multiple categories, including Electronics, Glassware, Food, Staples, Laundry, Personal Care Products, and Beverages
- Managed a annual business turnover of USD 120 million, ensuring strong financial performance and sustainable growth of 52% YOY.
- Planned and executed store launches covering site selection, layout planning, staffing, inventory setup, and go-live operations, Successfully expanded retail footprint by launching 5 new stores across multiple formats including CNC, Super Market and Tradational Stores.
- Develop and implement Process based of previous learnings to ensure smooth store operations, resulting control on cost, shrinkage and improving stock turns.
AVP – Retail Distribution
ABIS Exports India Pvt Ltd.
01.2024 - 08.2025
- Spearheaded the retail distribution of processed, packed, and chilled chicken products
- Strengthened market presence by launching the fresh chicken range in 60 retail outlets in Nagpur which was a trial Market
- Grown 25 Metric ton bussiness to a 50 Metric Ton on a monthly basis.
- Developed new business channels thru starting distribution in Horeca and Membership thru Gyms.
- Conducted market research to tap into new business opportunities
- Designed strategic expansion plans to launch business operations in new cities across the Nagpur region
- Aligned team objectives with strategic goals driving performance improvement
Cluster manager
Reliance JIO Mart
09.2021 - 12.2023
- Formulated strategic plans to meet corporate targets and objectives
- Spearheaded the rollout of dark stores across 9 new cities, enabling rapid geographic expansion
- Oversaw recruitment and onboarding for all new locations to ensure operational readiness
- Accelerated market penetration through membership-driven growth strategies
- Managed 9 City Heads, 3 ASMs, 36 Team Leaders, and a sales team of 400 associates
- Managed a monthly business turnover of INR 24 crore
- Supported front-line sales teams with well-coordinated administrative operations
- Built strong relationships, ensuring client trust and loyalty
General Manager – Sales & Operations
Metro Cash & Carry
03.2014 - 09.2019
- Managed sales and operations for a CNC store, ensuring revenue growth and efficiency
- Developed strategic business plans, enhancing corporate vision and objectives
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation
- Streamlined communication processes for improved team collaboration
- Successfully negotiated contracts with suppliers to reduce costs
- Regularly reviewed performance data, driving continuous improvement efforts
- Introduced effective cost control measures, reducing unnecessary expenditure
- Identified new business opportunities, leading to market expansion
- Established a positive work environment which promoted staff morale and productivity
- Created and led successful business culture focused on performance
Merchandising Manager
Walmart
09.2011 - 02.2014
- Developed category planning, inventory management, and vendor relations to optimize retail performance
- Ensured compliance with company policies and legal regulations in all merchandising efforts
- Organised training sessions to enhance team's merchandising skills
- Improved product visibility by coordinating effective merchandise displays
- Conducted regular performance reviews, ensuring the achievement of set targets
- Collaborated with marketing department for cohesive brand messaging across all platforms
- Led a team of sales associates, driving a customer-focused approach
- Developed creative and innovative visual merchandising solutions to support sales growth
- Enabled data-driven decision-making through reliable and timely performance reporting
- Analysed sales reports against conversion KPIs and key input metrics to inform merchandising strategies
- Monitored seasonal displays, reviewing data generated through direct customer feedback and mystery shopping reports
Store Manager
Big Bazaar
06.2003 - 06.2011
- Progressed from Warehouse Executive to Store Manager over nine years
- Led store operations, team management, and merchandising strategies
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution
- Developed a team-oriented environment by implementing effective leadership strategies
- Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations
- Coached underperforming employees improving their job performance significantly
- Facilitated smooth checkouts by maintaining efficient bill operations
- Negotiated buying conditions and sales contracts to secure lucrative deals
Operations Executive
Orbit Super Market
02.1997 - 05.2003
- Spent seven years gaining foundational experience in retail operations, Gaining product Knowledge, understanding category Managment, Merchandising, planning promotions and customer service.
Education
Bachelor of commerce -
Skills
State & Regional Business Leadership
P&L Management & Profitability Improvement
Multi-Store & Cluster Operations
Sales Strategy & Market Expansion
Modern Trade & Distribution Management
Inventory, Shrinkage & Cost Control
Team Building & Leadership Development
Vendor & Stakeholder Management
Customer Experience Excellence
Strategic Planning & Execution
Interests
Watching Movies, Exploring new places
Awards & Accomplishments
Champions of Independent Business award – Recognized by Metro Cash & Carry for consistent 20% growth, operational efficiency, and shrinkage control., Best Cluster Manager in Jio Mart for the year 2023
Timeline
Province Head (Angola)
Noble Group
08.2024 - Current
AVP – Retail Distribution
ABIS Exports India Pvt Ltd.
01.2024 - 08.2025
Cluster manager
Reliance JIO Mart
09.2021 - 12.2023
General Manager – Sales & Operations
Metro Cash & Carry
03.2014 - 09.2019
Merchandising Manager
Walmart
09.2011 - 02.2014
Store Manager
Big Bazaar
06.2003 - 06.2011
Operations Executive
Orbit Super Market
02.1997 - 05.2003