Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Extramarks education india pvt limited
Lucknow
09.2022 - 04.2023
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Senior Business Development Associate
Think & Learn Pvt. Ltd
Lucknow
05.2021 - 07.2022
Developed business pipeline using cold and warm techniques.
Expanded business through effective network development, identifying new, and prospective clients.
Chat Support Representative
Aegis customer support pvt ltd
lucknow
08.2020 - 04.2021
Resolved customer complaints by identifying problems, suggesting solutions and implementing corrective action.
Assisted customers with order placement, product returns and order tracking.
Freelancer
Freelancer
Lucknow
01.2019 - 02.2020
Created wireframes and mockups to connect information structure of site and present design ideas to clients.
Education
B.Tech - Civil Engineering
Vidya College of Engineering
Meerut
08.2012 - 2016.07
Intermediate - PCM
Lucknow Public School
Lucknow
07.2011 - 2012.06
High School - PCM+ Computer
New Public Inter College
Lucknow
04.2009 - 2010.06
Skills
TECHNICAL SKILLSundefined
Accomplishments
KNOWING OPERATING SYSTEMS- WINDOWS 2000, WINDOWS XP,
WINDOWS7, WINDOWS B, WINDOWS 8.1, WINDOWS 10
PROJECTS:1
DESIGN OF 8 STORIED BUILDING2
DESIGN OF K-TRUSS BRIDGE3
DESIGN OF 5 STORIED BUILDING
Two-day workshop "ISHRAE" in 2012 & 2014.
Timeline
Assistant Manager
Extramarks education india pvt limited
09.2022 - 04.2023
Senior Business Development Associate
Think & Learn Pvt. Ltd
05.2021 - 07.2022
Chat Support Representative
Aegis customer support pvt ltd
08.2020 - 04.2021
Freelancer
Freelancer
01.2019 - 02.2020
B.Tech - Civil Engineering
Vidya College of Engineering
08.2012 - 2016.07
Intermediate - PCM
Lucknow Public School
07.2011 - 2012.06
High School - PCM+ Computer
New Public Inter College
04.2009 - 2010.06
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Deputy Manager at Extramarks education India Pvt LimitedDeputy Manager at Extramarks education India Pvt Limited