ANUPAM PRAKASH
Lead Business Analyst - Project/Program Management
Bangalore,Karnataka
Summary
Detailed-Oriented Professional, Engineering- CSE and MBA - Information Technology and System Management (Pursuing – NMIMS), with over 9 years of experience managing Transformational Programs, PMO and Project Management in a Professional Services and Customer Success Organization.
Overview
2
2
Certifications
6
6
years of post-secondary education
8
8
years of professional experience
Work History
Lead Business Analyst
McAfee Software India Pvt. Ltd
Bangalore, Karnataka
05.2020 - Current
- Manage Transformational program implementing Professional Services Automation (PSA – NetSuite OpenAir) with actively managing Program Roadmap, Change Control, Risk, Delivery and acceptance of new strategies and processes implemented ensuring priorities and objectives are all met in a Professional Services and Customer Success Group
- Lead, participate and facilitate meetings with the business, external partners, internal stakeholders to establish mission-based teams to drive work fostering inclusion and collaboration
- Responsible of taking Operational and Strategic decision to achieve operational excellence with respect to compliance adherence, Invoicing, Credit Notes, Timesheets, Utilization reporting, Project Administration & Management and NPS Surveys working with cross-function teams.
- Leading a Business Intelligence team to develop automated dashboards/reports for executive leadership to report Key Metrics around compliance, utilization, Risk and Project/Program statuses.
- Make data driven decisions and recommendations to recognize gaps and drive continuous process improvement and working with process engineers to ensure the changes are documented and communicated.
Sr. Business Solutions Analyst
JDA Software Pvt. Ltd
Bangalore, Karnataka
02.2018 - 04.2020
- Support Sr.Leadership Team and other members of Consulting Group by providing research, reporting and recommendations in supporting company initiatives.
- Lead projects to develop GPS (Global Project Status) dashboards in Salesforce, Qualtrics Implementation for automation of Surveys, Automated Budget Sheet and development of Azure DataLake to have an automated reporting using PowerBI working with different cross-functional teams.
- Develop and Maintain Reports/Dashboards for Regional VPs and PMO heads around key program/project metrics around Utilization, Forecasting, Risk, RYG statuses and QBR (Quarterly Business Reviews).
- Support continuous improvements, managing Risks and compliance of JEM (JDAs Enterprise Methodology for Project Management) developing Project Templates in conjunction with the PMO to be used and reused during different stages of Project Lifecycle from initiation to closure and hypercare.
- Manages/Owns JEM Audit process to ensure the projects are audited proactively to have all documents in place mitigating risks, ensuring seamless transition and having the lessons learned captured.
Operations Consultant – II
Misys Software Solutions (India) Pvt. Ltd
Bangalore, Karnataka
05.2015 - 02.2018
- Mentor and Lead a team of 5 in Professional Services and Project Management Office and handling the PMO office for APAC in the capacity of Regional Lead and assisting Project Managers in successfully running Projects and reporting functional dashboards to Regional Directors and Global Heads.
- Leading the PSA program and participating in continuous improvement to existing processes and introducing new processes to the program.
- Involved in Project Administration and maintaining accurate Data in PSA tools such as Open Air and various ERP/CRM systems such as Salesforce and NetSuite.
- Generating MIS Reporting on various KPIs for Portfolio and Program Management.
- Efficiently managing the BI process for the region and participating in developing new functionalities and automated reports.
- Maintaining strict adherence to various compliances in the Project Lifecycle – Timesheets, Invoicing, Expenses, Revenue, Procurement, Credits and Accruals.
- Providing complete Post-Sales support once a Deal is closed from Project Creation to Project Closure.
- Strictly applying various quality data checks on the Projects and in Process.
Sr. Executive
Tesco
Bangalore, Karnataka
08.2014 - 04.2015
- Handling MIS Reporting for 480 stores in London Format.
- Analyzing and interpreting weekly variances budgets and flexing the budgets based on prior results and forecast.
- Providing support and analysis to Operations and Marketing areas for strategic business decisions.
- Generating financial models/templates and reports utilizing Excel, SQL and SSIS.
- Data support through ETL, MIS Reporting and handling ad-hoc requests.
Operations Analyst
DataGenic
Bangalore, Karnataka
01.2012 - 11.2013
- Act as liaison between Clients and Business of Global, i.e., ensuing capacity to work closely with both, meeting the assigned effective targets.
- Ensure adherence to TAT and SLA as agreed with clients and proficient in building strong work relationship with wide range of co-workers and clientele.
- Manipulating, cleansing, and processing data using Excel, SQL, SSIS and Genic Data Manager.
Education
MBA - Pursuing (Information Technology and System Management)
Narsee Monjee Institute Of Management Studies (NMIMS)
01.2021 - 01.2023
B. Tech - Computer Science & Engineering
Uttar Pradesh Technical University
Agra 06.2007 - 05.2011
Skills
Project/Program Management - PMO
Business & Data Analysis
Business Process Improvement & Reengineering
Change Management & Control
Governance and Project/Program Auditing
Risk & Issue Management
Stakeholder Management
Waterfall, Agile and Adaptive Agile Methodologies
Program Strategic and Operation Planning
Business Intelligence
Microsoft Excel and Powerpoint
SQL
Certification
Certified ScrumMaster® (CSM®)
Projects
- PSA – Open Air Implementation, Administration & Maintenance
- Global Project System (GPS)
- DOMO Implementation and Maintenance
- Azure Datalake & Power BI Implementation
- Automated Budget Spreadsheet
Timeline
MBA - Pursuing (Information Technology and System Management)
Narsee Monjee Institute Of Management Studies (NMIMS)
01.2021 - 01.2023
PGP APM (Post Graduate Program in Project Management) - SP Jain Institute of Management & Research
10-2020
Lead Business Analyst
McAfee Software India Pvt. Ltd
05.2020 - Current
Certified ScrumMaster® (CSM®)
04-2020
Sr. Business Solutions Analyst
JDA Software Pvt. Ltd
02.2018 - 04.2020
Operations Consultant – II
Misys Software Solutions (India) Pvt. Ltd
05.2015 - 02.2018
Sr. Executive
Tesco
08.2014 - 04.2015
Operations Analyst
DataGenic
01.2012 - 11.2013
B. Tech - Computer Science & Engineering
Uttar Pradesh Technical University
06.2007 - 05.2011