Anupriya Singh
Noida
Summary
To be at very best at whatever task I am assigned by being productive to best of my abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Customer Service Executive
Niva Bupa Health Insurance
Noida
08.2023 - 12.2023
- Worked as Senior Customer Service Executive and handled health claims and renewals while actively doing cross sells.
Customer Service Executive
HDFC ERGO GENERAL INSURANCE COMPANY
Noida
01.2022 - 07.2023
- Worked as Customer Service Executive handling health claims and renewals
- Provided cross sells of 80k-100k monthly
- Worked on third party payroll for HDFC ERGO.
Customer Service Executive
SPECTRUM TALENT MANAGEMENT
Noida
06.2021 - 01.2022
- Customer Service Executive Noida
- Worked as Customer Service Executive handling health claims and renewals
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
Education
Python and AI Coding
Ducat IT Training School Noida
Noida06-2021
Polytechnic (C.S) -
Kalpana Chawla Government Polytechnic Institute
01.2020
Senior Secondary School -
National Institute of Open Schooling
Secondary School -
Gurukul International Academy
Skills
- Microsoft Suite
- MS Office - MS Excel
- MS PowerPoint
- Python AI
Additional Information
Client Handling
Handling health claims escalations has helped me in facing adversity with smile
Languages
Efficient verbally and written in both English and Hindi.
Disclaimer
I hereby declare all the information provided above as true and documented.
Websites
Languages
Hindi
First Language
English
Beginner
A1
Certification
- PHP Training course Certification from Infowiz software solution
- Personality development training from Infowiz software solution
Additional Work Experience
*Done 120 hours of PMP training certification from infowiz software solution Chandigarh
*Personality development training from Infowiz software solution
*certified python and AI coder from Ducat IT Training School Noida
Timeline
Senior Customer Service Executive
Niva Bupa Health Insurance
08.2023 - 12.2023
Customer Service Executive
HDFC ERGO GENERAL INSURANCE COMPANY
01.2022 - 07.2023
Customer Service Executive
SPECTRUM TALENT MANAGEMENT
06.2021 - 01.2022
Python and AI Coding
Ducat IT Training School Noida
Polytechnic (C.S) -
Kalpana Chawla Government Polytechnic Institute
Senior Secondary School -
National Institute of Open Schooling
Secondary School -
Gurukul International Academy
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