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Associate Principal Engineer

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Helpful Senior Customer Service Executive possessing friendly demeanor and excellent problem-solving and communication skills. Bringing 3 years of experience increasing customer satisfaction levels and business performance by handling and analyzing complaints and designing customer service strategies. Dedicated to creating positive impression on customers to build and retain customer base.

Knowledgeable and dedicated customer service professional with extensive experience in BPO ( Travel ) industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.


  Dedicated and detail-oriented Senior Customer Service Executive with over 2 years of experience in customer service, concierge services, and airline support. Skilled in email and call handling, GDS systems (Amadeus), concierge services. Adept at resolving customer issues, handling bookings, and ensuring excellent service delivery. Seeking to leverage my expertise in a dynamic customer-focused role.


Experienced Customer Service Operator with four years of experience in providing excellent customer service in a fast- paced environment. skilled in problem solving and understanding customer needs.

NAYANA REVATHY MOHANDAS

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Senior Customer Service Executive

Junior Travel Consultant

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Master of Tourism Management -

Diploma in Airport Management - undefined

IATA Foundation -

Bachelor of Tourism Studies - undefined

Higher Secondary - undefined

Secondary School Leaving Certificate - undefined

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Senior Customer Service Executive

Junior Travel Consultant

Secondary School Leaving Certificate - undefined

Higher Secondary - undefined

Bachelor of Tourism Studies - undefined

Diploma in Airport Management - undefined

Master of Tourism Management -

IATA Foundation -

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