Upskilling in my free time and attending Seminars
ANURAG KIRTANKAR
Senior Advisor
Pune,Maharashtra
Summary
Astute Technical Support Advisor with proven ability to analyze, diagnose and resolve computer user and Broadband support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Senior Advisor
VODAFONE INTELLIGENT SOLUTIONS PVT LTD
PUNE , MAHARASHTRA
2022.11 - Current
Managed over 50 customer calls per day. Increased sales by 10%
Senior Advisor
V5 Global Services Private
Pune
2022.06 - 2022.11
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Technical Support Executive
CONVERGYS PVT LTD
PUNE , MAHARASHTRA
2017.12 - 2020.08
Managed over 20 customer calls per day. Increased sales by 30%
Education
High School Diploma -
P JOG HIGH SCHOOL
PUNE, MAHARASHTRA 2009.06 - 2010.05
Diploma - Civil Engineering Civil Engineering
DR. DY PATIL COLLEGE OF ENGINEERING
PUNE, MAHARASHTRA 2011.06 - 2015.05
BE - Civil Engineering
ALARD COLLEGE OF ENGINEERING AND MANAGEMENT HINJEWADI
PUNE, MAHARASHTRA 2016.06 - 2019.05
Skills
Technical Support
undefinedAccomplishments
- Grew territory from $96000 to $140000.
Interests
Timeline
Senior Advisor
VODAFONE INTELLIGENT SOLUTIONS PVT LTD
2022.11 - Current
Senior Advisor
V5 Global Services Private
2022.06 - 2022.11
Technical Support Executive
CONVERGYS PVT LTD
2017.12 - 2020.08
BE - Civil Engineering
ALARD COLLEGE OF ENGINEERING AND MANAGEMENT HINJEWADI
2016.06 - 2019.05
Diploma - Civil Engineering Civil Engineering
DR. DY PATIL COLLEGE OF ENGINEERING
2011.06 - 2015.05
High School Diploma -
P JOG HIGH SCHOOL
2009.06 - 2010.05
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