Upskilling in my free time and attending Seminars
ANURAG KIRTANKAR
Senior Advisor
Pune,Maharashtra
Summary
Astute Technical Support Advisor with proven ability to analyze, diagnose and resolve computer user and Broadband support issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
1
1
Language
Work History
Senior Advisor
VODAFONE INTELLIGENT SOLUTIONS PVT LTD
PUNE, MAHARASHTRA
11.2022 - Current
Managed over 50 customer calls per day. Increased sales by 10%
Senior Advisor
V5 Global Services Private
Pune
06.2022 - 11.2022
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
Technical Support Executive
CONVERGYS PVT LTD
PUNE, MAHARASHTRA
12.2017 - 08.2020
Managed over 20 customer calls per day. Increased sales by 30%
Education
High School Diploma -
P JOG HIGH SCHOOL
PUNE, MAHARASHTRA 06.2009 - 05.2010
Diploma - Civil Engineering Civil Engineering
DR. DY PATIL COLLEGE OF ENGINEERING
PUNE, MAHARASHTRA 06.2011 - 05.2015
BE - Civil Engineering
ALARD COLLEGE OF ENGINEERING AND MANAGEMENT HINJEWADI
PUNE, MAHARASHTRA 06.2016 - 05.2019
Skills
Technical Support
undefinedAccomplishments
- Grew territory from $96000 to $140000.
Interests
Timeline
Senior Advisor
VODAFONE INTELLIGENT SOLUTIONS PVT LTD
11.2022 - Current
Senior Advisor
V5 Global Services Private
06.2022 - 11.2022
Technical Support Executive
CONVERGYS PVT LTD
12.2017 - 08.2020
BE - Civil Engineering
ALARD COLLEGE OF ENGINEERING AND MANAGEMENT HINJEWADI
06.2016 - 05.2019
Diploma - Civil Engineering Civil Engineering
DR. DY PATIL COLLEGE OF ENGINEERING
06.2011 - 05.2015
High School Diploma -
P JOG HIGH SCHOOL
06.2009 - 05.2010
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