Summary
Overview
Work History
Education
Skills
Interests
Timeline
Playing Basketball, Filmmaking
Generic

Anurag Kumar

Technical Support Specialist
Ooty,TN

Summary

Results-driven engineer with a strong foundation in data analysis, project management, and critical thinking. Proven ability to design efficient engineering solutions and enhance system performance.

Overview

2
2
Languages
4
4
years of professional experience

Work History

Engineer

Movate Technologies
11.2025 - 01.2026
  • Designed and implemented engineering solutions to improve system efficiency and performance.
  • Conducted thorough analysis of technical specifications to ensure project compliance with industry standards.
  • Collaborated with cross-functional teams to streamline processes and enhance product development timelines.
  • Developed testing protocols for new products, ensuring reliability and functionality before launch.

Technical Support Engineer

Mphasis
10.2021 - 05.2024
  • Provided timely support via email, phone, and chat to enhance customer satisfaction.
  • Diagnosed and resolved technical issues for clients using troubleshooting tools and methodologies.
  • Collaborated with cross-functional teams to escalate complex technical problems effectively.
  • Documented solutions in knowledge base to streamline future issue resolution processes.

Education

High School Diploma -

Cresent Castle Higher Secondary School
Ooty, India
04.2001 -

B.E. Computer Science And Engineering - Computer Science

Csi College of Engineering
Ooty, India
04.2001 -

Skills

Problem-solving

Project execution

Technical reporting

Engineering documentation

System troubleshooting

Technical documentation

Data analysis

Technical analysis

Interests

Building a successfull Career and providing support towards the growth of my organisation

Timeline

Engineer

Movate Technologies
11.2025 - 01.2026

Technical Support Engineer

Mphasis
10.2021 - 05.2024

B.E. Computer Science And Engineering - Computer Science

Csi College of Engineering
04.2001 -

High School Diploma -

Cresent Castle Higher Secondary School
04.2001 -

Playing Basketball, Filmmaking

I am passionate about giving a positive message through filmmaking and also play basketball by giving a balance towards my health.

Anurag KumarTechnical Support Specialist