Ambitious to work in a professional and socialistic environment where I can give exposure to my skills and talents & simultaneously enhance them through regular learning with a positive drive. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
10
10
years of professional experience
41
41
years of post-secondary education
Work History
Project Manager
Tech Mahindra
Hyderabad
01.2022 - Current
Developed and initiated projects, managed costs and monitored performance.
Met project deadlines without sacrificing build quality or workplace safety.
Maintained relationships with material vendors to lower costs and diversify capabilities.
Identified plans and resources required to meet project goals and objectives.
Planned, designed and scheduled phases for projects.
Drove team success through shared vision and recognition of quality performance.
Facilitated communication between internal personnel, contractors and vendors for project cohesion.
Project management officer
Tech Mahindra PVT Ltd
09.2018 - Current
The primary responsibilities include:
This role required the project management capability to handle customers under Tax, Accounting, Financial, Risk Management, Technology and Automotive as the major point of focus from Sep’2018
Below are the listed responsibilities:
Responsibilities: -
Being a two-member team involved the following:
Worked on complete set up of a customer in the tool PSF from customer creation to invoicing
Worked on project creation, contract and quote creation, resources allocation in the project, billability of the resources
Ensuring 100% billing of all the resources in the tool within the billing cycle
Knowledge in Time & Material and Fixed Price projects
Reducing the buffer count in the project in order to improve Resource Utilization Sheet (RUS/Billing)
Invoicing is taken care by working with the finance team
Post invoicing, collection part is handled by working along with the sales team
Tracking all the invoices, their collection and then the mapping of each invoice in the tool
Handling all the trackers required by the operations team relating to the resourcing, billing, invoicing, collections
Revenue tracking at the monthly, quarterly and the yearly level
Tracking Unbilled Revenue, PDD, reversals on regular basis
Working with sales for the issue of the Purchase order (PO) from the customer in regular intervals
Interacting with Team to maintain the timelines of the project and interacting with them for any kind of support to them
Interacting with Customer with regards to any issues on invoicing, and also for Purchase orders.
Maintained relationships with material vendors to lower costs and diversify capabilities.
Developed and initiated projects, managed costs and monitored performance.
Assistant Manager
HGS International Services Private Limited, EBOS, Provider
01.2013 - 08.2018
The primary responsibilities include: -
Assignment of work order to the team members and consolidation of reports
Monitor the work in progress by the team members and share daily productivity feedback
Escalation of challenges & finding resolution
Recommend procedural changes required to improve productivity and quality
Facilitate meetings with Onsite Teams/ Client teams and enhance SOPs based on client updates
Identifying varied claim trends and creating/ updating client reports that include claim automations to reduce manual intervention
Perform reviews periodically to ensure accuracy and maintain quality threshold
Respond to team queries and provide constant claim behavior updates to the team
Work across cross functional teams and provide them with required data and thereby provide high quality deliverables
Present the team workflow processes and Monthly Operations Review to higher Management
Share an excellent rapport not only with team members, but also with support staff and leadership
Assist in the training of new team members and integrating them into the team in co-ordination with supervisors and trainers
Evaluate performance of team members and provide timely feedback
Suggest mentoring plans and provide enhancements of project specific training manuals
Guide and Coach team members for different roles in the project
Achievements
Awarded Employee of the quarter for consistently exceeding the expectations of the management and simultaneously acting as back-up for my supervisor
Was awarded top performer award for the month of Aug & Sept 2016 for being proficient and coming up with trending & analysis for automation processing of claims
Also awarded with leadership excellence award for maintaining zero attrition for 3 quarter i.e., for Jan – March 2017, April –Jun 2017 and also for April –Jun 201
As a team lead I and my team were awarded as best performing team consistently for 10 months in a year
Was awarded spot award for the month of April 2014 for consistently exceeding expectations and also for being proficient in delivering tasks assigned in time.
Education
B. Tech - Biotechnology
Skills
Project planning and development
Advanced problem solving
Team Bonding
Project Management
Performance Evaluations
Timeline
Project Manager
Tech Mahindra
01.2022 - Current
Project management officer
Tech Mahindra PVT Ltd
09.2018 - Current
Assistant Manager
HGS International Services Private Limited, EBOS, Provider