Anurag Rai
Acquisition Manager B2B Sales
Gurgaon
Summary
With more than 9 years of professional experience, I specialize in customer acquisition, relationship management, and sales strategy. My expertise spans the dynamic domains of corporate sales and operations, where I have consistently driven impactful growth initiatives. Throughout my career, I have demonstrated a talent for fostering lasting client relationships, identifying strategic opportunities, and delivering tailored solutions that meet business objectives. Whether leading acquisition campaigns or streamlining operational processes, I bring a results-oriented mindset and a passion for achieving excellence in every endeavor.
Overview
9
9
years of professional experience
Work History
Acquisition Manager
HDFC BANK LTD
05.2022 - Current
- Developed and executed targeted acquisition strategies, resulting in a 20% increase in new customer sign-ups within 6 months by leveraging market research insights
- I worked closely with various teams to identify potential customers, build relationships, and promote banking products and services
- My role also involved conducting market research and analyzing data to identify opportunities for business growth
- Led a cross-functional team to streamline the acquisition process, improving efficiency and reducing onboarding time for new clients
Corporate Relationship Manager
Indusind Bank
12.2021 - 05.2022
- As a Corporate Relationship Manager at Indusind Bank, I was responsible for managing and maintaining relationships with corporate clients, ensuring their satisfaction and addressing any concerns or issues they may have
- I also worked closely with various departments within the bank to provide customized financial solutions to meet the specific needs of each client
Corporate Sales Manager
Yes Bank Ltd
02.2021 - 12.2021
- As the Corporate Sales Manager at Yes Bank Ltd, I was responsible for driving sales and revenue growth through the acquisition of new corporate clients
- I developed and implemented strategies to expand our client base and enhance customer relationships, resulting in a 10% increase in sales within my initial 6 months
- Streamlined communication processes with internal teams, resulting in improved collaboration and faster response times, positively impacting client retention
Deputy Manager
Kotak Mahindra Bank
06.2018 - 02.2021
- As a Deputy Manager at Kotak Mahindra Bank in India, I have been fortunate to work for a reputable bank and contribute to its growth and success
- My role primarily involved overseeing daily operations, managing a team, and ensuring exceptional customer service
Benefits Operation Manager
Aon Hewitt ( Later Alight Solutions )
11.2016 - 05.2018
- As a Benefits Operation Manager at Aon Hewitt (later Alight Solutions) in India, I was responsible for overseeing the day-to-day operations of the benefits department
- This role required me to effectively manage a team and ensure the smooth execution of benefit programs for our clients
Chat Representative
FIS Global Business Solutions Pvt Ltd
09.2015 - 10.2016
- As a Chat Rep at FIS Global Business Solutions Pvt Ltd, I provided exceptional customer service through online chat support
- I assisted customers with inquiries, technical issues, and product information, ensuring their satisfaction and retention
Education
Master of Commerce -
Mahatma Gandhi Kashi Vidyapith
Bachelor of Commerce - undefined
Mahatma Gandhi Kashi Vidyapith
Skills
B2B Sales
Timeline
Acquisition Manager
HDFC BANK LTD
05.2022 - Current
Corporate Relationship Manager
Indusind Bank
12.2021 - 05.2022
Corporate Sales Manager
Yes Bank Ltd
02.2021 - 12.2021
Deputy Manager
Kotak Mahindra Bank
06.2018 - 02.2021
Benefits Operation Manager
Aon Hewitt ( Later Alight Solutions )
11.2016 - 05.2018
Chat Representative
FIS Global Business Solutions Pvt Ltd
09.2015 - 10.2016
Bachelor of Commerce - undefined
Mahatma Gandhi Kashi Vidyapith
Master of Commerce -
Mahatma Gandhi Kashi Vidyapith
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