Anurag Rai
Acquisition Manager B2B Sales
Gurgaon
Summary
With more than 9 years of professional experience, I specialize in customer acquisition, relationship management, and sales strategy. My expertise spans the dynamic domains of corporate sales and operations, where I have consistently driven impactful growth initiatives. Throughout my career, I have demonstrated a talent for fostering lasting client relationships, identifying strategic opportunities, and delivering tailored solutions that meet business objectives. Whether leading acquisition campaigns or streamlining operational processes, I bring a results-oriented mindset and a passion for achieving excellence in every endeavor.
Overview
9
9
years of professional experience
Work History
Acquisition Manager
HDFC BANK LTD
Gurgaon, India
05.2022 - Current
- Developed and executed targeted acquisition strategies, resulting in a 20% increase in new customer sign-ups within 6 months by leveraging market research insights
- I worked closely with various teams to identify potential customers, build relationships, and promote banking products and services
- My role also involved conducting market research and analyzing data to identify opportunities for business growth
- Led a cross-functional team to streamline the acquisition process, improving efficiency and reducing onboarding time for new clients
Corporate Relationship Manager
Indusind Bank
Gurgaon, India
12.2021 - 05.2022
- As a Corporate Relationship Manager at Indusind Bank, I was responsible for managing and maintaining relationships with corporate clients, ensuring their satisfaction and addressing any concerns or issues they may have
- I also worked closely with various departments within the bank to provide customized financial solutions to meet the specific needs of each client
Corporate Sales Manager
Yes Bank Ltd
Gurgaon, India
02.2021 - 12.2021
- As the Corporate Sales Manager at Yes Bank Ltd, I was responsible for driving sales and revenue growth through the acquisition of new corporate clients
- I developed and implemented strategies to expand our client base and enhance customer relationships, resulting in a 10% increase in sales within my initial 6 months
- Streamlined communication processes with internal teams, resulting in improved collaboration and faster response times, positively impacting client retention
Deputy Manager
Kotak Mahindra Bank
Gurgaon, India
06.2018 - 02.2021
- As a Deputy Manager at Kotak Mahindra Bank in India, I have been fortunate to work for a reputable bank and contribute to its growth and success
- My role primarily involved overseeing daily operations, managing a team, and ensuring exceptional customer service
Benefits Operation Manager
Aon Hewitt ( Later Alight Solutions )
Gurgaon, India
11.2016 - 05.2018
- As a Benefits Operation Manager at Aon Hewitt (later Alight Solutions) in India, I was responsible for overseeing the day-to-day operations of the benefits department
- This role required me to effectively manage a team and ensure the smooth execution of benefit programs for our clients
Chat Representative
FIS Global Business Solutions Pvt Ltd
Gurgaon, India
09.2015 - 10.2016
- As a Chat Rep at FIS Global Business Solutions Pvt Ltd, I provided exceptional customer service through online chat support
- I assisted customers with inquiries, technical issues, and product information, ensuring their satisfaction and retention
Education
Master of Commerce -
Mahatma Gandhi Kashi Vidyapith
Bachelor of Commerce - undefined
Mahatma Gandhi Kashi Vidyapith
Skills
B2B Sales
CRM Software
Customer Behavior
Decision Making
Leadership
Market Trends
Problem Solving
Process Improvement
Project Management
Results-Driven Mindset
Strategic Planning
Strong Communication Skills
Timeline
Acquisition Manager
HDFC BANK LTD
05.2022 - Current
Corporate Relationship Manager
Indusind Bank
12.2021 - 05.2022
Corporate Sales Manager
Yes Bank Ltd
02.2021 - 12.2021
Deputy Manager
Kotak Mahindra Bank
06.2018 - 02.2021
Benefits Operation Manager
Aon Hewitt ( Later Alight Solutions )
11.2016 - 05.2018
Chat Representative
FIS Global Business Solutions Pvt Ltd
09.2015 - 10.2016
Bachelor of Commerce - undefined
Mahatma Gandhi Kashi Vidyapith
Master of Commerce -
Mahatma Gandhi Kashi Vidyapith