Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager

ANURAG RAY

Manager
Noida,UP

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

2
2
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Manager

Emoment India Private Limited
Bhubaneswar
04.2022 - Current
  • Controlled costs to keep business operating within budget and increase profits by 10%.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Improved marketing to attract 80% new customers and promote business.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Developed and implemented a customer-oriented strategy that increased customer onboarding on the platform by 150%.
  • Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 50% increase in sales.

Management Trainee

V2 Retail Private Limited
Delhi
04.2021 - 07.2021
  • Oversaw the collection, management, and analysis of data to ensure the accuracy and validity of results
  • Managed a team of marketing professionals to ensure the successful execution of marketing campaigns
  • Utilized a CRM system to track customer interactions and manage customer data, resulting in improved customer relationship management
  • Processed invoices, payments, and statements for hundreds of customers, resulting in about 40% decrease in overdue refund payments

Education

MBA - Marketing, Operations And Systems

Xavier Institute of Management
Bhubaneswar, Odisha
06.2019 - 03.2021

B.Tech - Mechanical Engineering

Institute of Technical Education & Research
Bhubaneswar, Odisha
06.2013 - 05.2017

12th - Computer Science

Prabhujee English Medium School
04.2011 - 03.2013

10th - General Studies

St. Xaviers' High School
04.2010 - 03.2011

Skills

    Customer Relationship Management

StrategiesProject ManagementProblem Solving SkillsAdaptability

Business Development

Operations management

Negotiation

Certification

Introduction to SAP ERP using GBI 3.30 on SAP S4HANA 1809 by SAP University Alliances

Timeline

Manager

Emoment India Private Limited
04.2022 - Current

Management Trainee

V2 Retail Private Limited
04.2021 - 07.2021

Introduction to SAP ERP using GBI 3.30 on SAP S4HANA 1809 by SAP University Alliances

08-2020

Certified Agile Digital Marketer by Henry Harvin Education

07-2020

MBA - Marketing, Operations And Systems

Xavier Institute of Management
06.2019 - 03.2021

B.Tech - Mechanical Engineering

Institute of Technical Education & Research
06.2013 - 05.2017

12th - Computer Science

Prabhujee English Medium School
04.2011 - 03.2013

10th - General Studies

St. Xaviers' High School
04.2010 - 03.2011
ANURAG RAYManager