ANURAG SHARMA
Saharanpur
Summary
Offering 7 years of experience in Banking & Insurance sector. I endeavor to make continuous efforts to improve my professional skills with an insatiable desire to learn more, to achieve the highest rank in my area of expertise, and also to be an invaluable asset to the organization while seeking a challenging analytical opportunity. Passionate Deputy Manager with superb customer service and leadership talents. Adept in investigating and handling customer issues and complaints. Strong skills in budgeting and adhering to performance metrics.
Overview
7
7
years of professional experience
Work History
DEPUTY MANAGER
HDFC BANK LTD
05.2022 - Current
- I began working as a Gold Loan Officer at the branch with the highest gold sales and the most gold loan cases, all with zero errors
- I have expertise in gold loan valuation and identifying fake jewellery
- As part of the operation desk, I have successfully convinced many customers to take out gold loans alongside the business teams
- Handled Clearing & CMS operations with a daily volume of 1500 Cheques
- Managed Inward, Outward Clearing & CTS Operations
- Handled Retail Asset operations-Installment loan products (Personal Loan, Business Loan, Two wheeler Loan, Auto Loan, Self Help Group Loans(SLI)
- Worked on LOS, Finnone Software
- Currently Handling Trade Forex and Retail Liabilities: Trade Forex- Handling Import Transactions (Direct Payment transactions (BC10), Advance Payment Transactions(BC09) A2 Remittance(Fund Transfers), Handling Bill of Entries
- Handling Export transactions- Export against LC(At Sight , Usance) Decentralized transaction of Export BC63 & BC73
- Handling Bank Gaurntee's- Performance & Financial (Issuance, Cancellation, Renewal, Invocation)
- Handling CASA accounts Current accounts(Private Limited, Partnership, Proprietorship, HUF, Societies, Trust)
- Handling Individual current and Savings Accounts
BRANCH SERVICE MANAGER
ICICI LOMBARD GENERAL INSURANCE
05.2019 - 11.2021
- Handling Banking Recon
- Insurance Policy Issuing Authority
- Handling different products like Health Insurance, Motor Insurance & Home Insurance
SENIOR OFFICER
INDIABULLS VENTURES LIMITED
08.2018 - 04.2019
- Processing of Personal Loan File Disbursement
- Documentation
- Scrutinization of applicant's files & Documents
- Verifying KYC'S & Loan documents
- Validation of Bank statement
- End to End Communication Operation Team Pan India
- System Support & Solving Queries of Branch Team
- Handle Back Office and Reconciliation
JUNIOR OFFICER
HDB FINANCIAL SERVICES
12.2017 - 07.2018
- Worked on LOS(file maker),IDEARAS,FINNONE
- Making of physical files of Personal Loan, Business Loan, Auto Loan, Two wheeler Loan
- Operates Consumer Durable Loan
- Operates Dispatch & Scanning activities
Education
Distance Program - Banking and Finance Management
Narsee Monjee Institute of Management Studies
01.2023
Bachelor's Degree - Marketing Management
Graphic Era University
Dehradun01.2017
Skills
- Strong interpersonal skills
- Ability to work under pressure
- Excellent analytical skills
- Problem-solving skills
- Proven ability to lead teams
- Organizational skills
- Follow through abilities
- Grounding in management
- Dedication
- Efficiency
- Multi-tasking abilities
Timeline
DEPUTY MANAGER
HDFC BANK LTD
05.2022 - Current
BRANCH SERVICE MANAGER
ICICI LOMBARD GENERAL INSURANCE
05.2019 - 11.2021
SENIOR OFFICER
INDIABULLS VENTURES LIMITED
08.2018 - 04.2019
JUNIOR OFFICER
HDB FINANCIAL SERVICES
12.2017 - 07.2018
Distance Program - Banking and Finance Management
Narsee Monjee Institute of Management Studies
Bachelor's Degree - Marketing Management
Graphic Era University
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