Anurag Srivastava
Experienced Product Head driving Digital Transformation and Innovation in Fintech Sector
Mumbai
Summary
Experienced in leading collaborative teams to achieve strategic goals, skilled at leveraging market insights for innovative product strategies. Expert in streamlining development processes to deliver high-quality digital products meeting user needs and business objectives.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Product Head - Lending
Mintifi
01.2023 - Current
- Managing a team of 9 product managers and business analysts, overseeing the product development strategies and implementation of new products.
- Building product roadmap and communicating the vision with Leadership team ensuring alignment with business objective and goals.
- Ensuring products maintain a well-groomed backlog and sufficient resources throughout the delivery process.
- Assessing the current product status, exploring options to improve it, and deciding whether to build or buy additional solutions.
- Managing an AUM of 20bn in Supplychain and unsecured personal loan.
Product Head - Digital Customer Aquisition
5paisa
09.2022 - 01.2023
- Managing a team of 10 product managers and business analysts, overseeing the entire user onboarding journey to account activation and managing post-account opening modifications.
- Implemented data driven decision making process which increased straight-through processing (STP) user journey by 45%.
- Implemented WhatsApp integration and chatbot integration on the website for post-account opening queries, resulting in a 20% reduction in support tickets.
Product & Business Head - 5paisa Loans
5paisa
02.2019 - 09.2022
- Led the end-to-end launch of a peer-to-peer (P2P) lending platform for unsecured personal loans, overseeing regulatory compliance, technological implementation, product development, and operational functions.
- Spearheaded a team of 26 professionals across sales, technology, product management, operations, and credit verticals.
- Accountable for P/L management and revenue generation.
- Handling a monthly disbursement of 10 million
- Established alliances with channel partners to enhance promotion and branding efforts.
Chief Manager - Product
Faircent
01.2017 - 01.2019
- Managing a team of 7 product management, engineers, content and SEO, overseeing the website, mobile app and data analytics.
- Managing a AUM of 700 million for unsecured personal loan.
- Actively gather feedback from customers and stakeholders to drive continuous improvement. Facilitated integration with various partners to enable plug-and-play solutions for a smoother onboarding and reduced dropoffs.
- Implemented agile methodology increasing the product delivery by 30% reducing go to market time.
- Implemented data driven approach for new product offering, resulting in 50% increase in re-investment by lenders.
Product Manager
MMI Online Ltd.
04.2016 - 06.2016
- Analyzed and categorized leads from multiple platform of Dainik Jagran digital and establishing a centralized repository.
- Developed an automated system and psychometric scripts for efficient call center verification, alongside implementing an e-commerce model for lead purchasing
- Redesigned MyJosh platform to enhance user experience, increased engagement with interactive features.
Product Manager
Monster India
03.2015 - 03.2016
- Managed product lifecycle from conceptualization to launch
- Implemented a roadmap for MonsterCollege platform working closely with corporates, colleges and students.
- Collaborated with Skill India for developing Skillsmart search, creating a job seeker base and creating blue collar job opportunities.
- Delivered end-to-end Govt. Job section on Monter India platform, integrating job feeds from govt. websites and data scrapping to create job listing.
Manager - Project Delivery
Indiamart
11.2011 - 03.2015
- Leading a team of 5 product managers and business analyst, responsible for End-to-end product development.
- Launch of Preferred Number Service, helping businesses identify enquiries generated through phone calls. Achieved 75% call connection ration.
- Conducted market research and analyzed competitor products to enhance our own. Developed campaigns and surveys for product delivery optimization.
- Integration of Click to Call functionality in CRM to ease the calling process used to call clients for sales & services, keeping track of all calls made by agents & having them recorder for future references and training
- Ensuring call quality with minimal downtime while implementing backup systems for major downtime scenarios.
- Managed vendors for outsourced products, conducting meetings to align on objectives, reports, and deliverables. Analyzed vendor capabilities based on past records, providing insights for finalizing SLA, contracts, and financial agreements.
- Awarded Pillar of Success for April 2012 & Employee of the month for September 2013.
Education
MBA - Information Technology
Punjab Technical University, Jalandhar
04.2001 -
BCA -
Guru Jambeshwar University of Science And Technology, Hissar
04.2001 -
Skills
Product Vision and Strategy
Timeline
Product Head - Lending
Mintifi
01.2023 - Current
Product Head - Digital Customer Aquisition
5paisa
09.2022 - 01.2023
Product & Business Head - 5paisa Loans
5paisa
02.2019 - 09.2022
Chief Manager - Product
Faircent
01.2017 - 01.2019
Product Manager
MMI Online Ltd.
04.2016 - 06.2016
Product Manager
Monster India
03.2015 - 03.2016
Manager - Project Delivery
Indiamart
11.2011 - 03.2015
MBA - Information Technology
Punjab Technical University, Jalandhar
04.2001 -
BCA -
Guru Jambeshwar University of Science And Technology, Hissar
04.2001 -
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