Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anurag Thapa

Delhi

Summary


As an AI Tech Lead with a robust background in machine learning and natural language processing, I have successfully led teams to develop and deploy scalable AI solutions. My proficiency with large language models, such as GPT and Gemini, combined with expertise in cloud platforms like Google Cloud and Vertex AI, has enabled the creation of innovative applications.

Overview

10
10
years of professional experience

Work History

AI Tech Lead

MYND Integrated Solutions Pvt. Ltd.
Gurugram
07.2022 - Current
  • Developed AI-Powered Invoice Processing Solution: Led the creation of an advanced AI system leveraging Large Language Models (LLMs) to automate complex invoice data extraction, resulting in improved data accuracy, enhanced scalability, and reduced manual processing time.
  • Designed Conversational Chatbots with GPT: Engineered chatbots utilizing GPT and LLM prompts to enrich conversational interactions, leading to increased user engagement and an improved user experience.
  • Implemented Email Bots for Customer Service: Developed and deployed email bots capable of categorizing inbound customer service emails by intent, achieving a 30% reduction in response time and significantly boosting customer satisfaction.
  • Collaborated with product managers and developers to embed AI-driven features into the company's platform, enhancing user engagement by 30%.
  • Integrated cutting-edge AI research findings into existing models, resulting in a 15% improvement in system performance.

AI Intern

Techstack Academy
Delhi
06.2021 - 06.2022
  • Developed predictive models for effectively estimating customer churn rate, employing logistic regression to provide valuable insights for enhancing retention strategies.
  • Successfully contributed to projects centered around object detection utilizing YOLO 4,
    showcasing a profound understanding of computer vision techniques and their real-world applications.
  • Proficiently executed text classification tasks, harnessing the power of BERT and distilbert from Huggingface, to derive meaningful patterns and trends from unstructured data.

Assistant Manager

Ienergizer
Noida
12.2014 - 01.2021
  • Supervised and coached a team of associates, ensuring efficient department operations and high customer satisfaction. Conducted regular one-on-one sessions and team meetings to foster engagement and performance.
  • Implemented process improvements that enhanced workflow efficiency, leading to a measurable increase in service delivery speed and accuracy.
  • Facilitated training sessions for new hires and ongoing development programs for existing staff, promoting a culture of continuous learning and improvement.

Education

B.Tech(IT) - Information Technology

Dewan VS Institute of Engineering And Technology
Meerut
08-2014

Skills

Programming Languages:

  • Python, SQL

Artificial Intelligence & Machine Learning:

  • Machine Learning Algorithms
  • Natural Language Processing (NLP)
  • Sentiment Analysis
  • Large Language Models (LLMs) like GPT, Gemini
  • Prompt Engineering

Frameworks & Libraries:

  • TensorFlow, PyTorch
  • LangChain, LangGraph

Cloud Platforms:

  • Google Cloud Platform (GCP), Vertex AI

Containerization & Deployment:

  • Docker, Jenkins
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  • RabbitMQ

API Development:

  • FastAPI

Big Data Technologies:

  • Apache Spark
  • Snowflake

Chatbot Development:

  • Designing and deploying intelligent chatbots
  • Building AI Agents

Languages

Nepali
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1

Timeline

AI Tech Lead

MYND Integrated Solutions Pvt. Ltd.
07.2022 - Current

AI Intern

Techstack Academy
06.2021 - 06.2022

Assistant Manager

Ienergizer
12.2014 - 01.2021

B.Tech(IT) - Information Technology

Dewan VS Institute of Engineering And Technology

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Anurag Thapa