Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anurag Tripathi

Lucknow

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Sr. Key Account Manager

Indiamart Intermesh Ltd.
Lucknow
08.2023 - Current
  • Identified customer needs, developed action plans to address them, and ensured successful implementation of solutions.
  • Developed and managed long-term relationships with key customers.
  • Conducted regular customer visits and presented new product offerings.
  • Negotiated contracts, pricing and terms of agreement with clients.

Customer Relationship Officer

Bharti Artel Ltd.
Lucknow
01.2023 - 08.2023
  • Developed and implemented successful sales strategies to increase market share for DTH and broadband services.
  • Generated leads through cold calling, networking, referrals, and other sources.
  • Provided technical support when needed to install or troubleshoot services.
  • Developed key customer relationships to increase sales.

Home Sales Officer

Reliance SMSL Ltd (JIO)
Lucknow
08.2021 - 01.2023
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Demonstrated product features to align with customer needs.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Ensured all customer inquiries were handled promptly and professionally.

Relationship Executive

SBI Card
Lucknow
06.2020 - 08.2021
  • Created marketing materials to promote products, services and benefits of credit cards.
  • Conducted customer presentations to explain features and advantages of various credit card options.
  • Developed and implemented sales strategies to increase credit card applications.

Education

Bachelor of Science - Science

Dr. Ram Manohar Lohiya Awadh University
Ayodhya Uttar Pradesh
06-2023

Skills

  • Relationship Management
  • Industry Expertise
  • Regulatory Compliance
  • Key Account Management
  • Account Retention
  • Account development

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

Sr. Key Account Manager

Indiamart Intermesh Ltd.
08.2023 - Current

Customer Relationship Officer

Bharti Artel Ltd.
01.2023 - 08.2023

Home Sales Officer

Reliance SMSL Ltd (JIO)
08.2021 - 01.2023

Relationship Executive

SBI Card
06.2020 - 08.2021

Bachelor of Science - Science

Dr. Ram Manohar Lohiya Awadh University

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Anurag Tripathi