ANURAG SINGH
PLOT NO.- A-63, KH.NO.-13/11, 1ST FLOOR, SWAROOP NAGAR, NORTH WEST DELHI
Summary
Seeking to collaborate with a respected organization to utilize skills, interests, and expertise for mutual growth. Passionate about aligning capabilities with company goals to contribute meaningfully. Committed to delivering high-quality work and exceeding expectations in a dynamic environment.
Overview
7
7
years of professional experience
Work History
Showroom Manager
Urmil Communication
02.2023 - 02.2025
Field Officer
TVS Credit Services Ltd
08.2023 - 01.2024
- Preparing loan applications with correct customer details by entering details in company apk.
- Educated customers on the benefits of financing consumer durables, empowering them to make informed decisions and maximizing their purchasing.
- Listening carefully to the customer and carefully filling the details in the TVS app so that the customer can finance his product.
- Guiding customers about value added services and improving selling skills.
- Visiting 5-6 dealers daily and mark checkins through company app. and informing them about new product schemes.
Branch Relationship Excutive
State Bank of India
06.2019 - 08.2023
- Participated in training programs to stay updated on the latest SBI credit card offerings, industry trends, and sales techniques.
- Collaborated with branch staff and management to align credit card sales strategies with overall branch goals and objectives.
- Engaged with customers in the branch, providing detailed information on SBI credit card offerings and ensured strict adherence to regulatory guidelines and compliance standards while processing SBI credit card applications.
Bank Consultant Agent
ICICI Bank Ltd Consumer Finance
02.2021 - 07.2023
- ICICI Bank Consumer EMI provides financing options for customers to enable their purchase of consumer electronic items and gadgets in easy EMIs.
- Filling customer details in bank application and sent for approval to the Credit Manager for finance digital and consumer products.
- Listening carefully to the customer and carefully filling the details in the ICICI Bank Agent app so that the customer can finance his product.
- Infrom dealers for ICICI bank credit card discounts and finance schemes.
Senior Sales Associate
Home Credit India Finance Pvt Ltd
09.2019 - 01.2021
- Financing consumer durable products.
- Listening carefully to the customer and carefully filling the details in the Home Credit India Merchant app so that the customer can finance his product.
- Informing them about new product schemes to the dealers.
- Handled customer concerns and escalated major issues to supervisor.
- Identified issues, analysed information and provided solutions to problems.
- Educated customers on the benefits of financing consumer durables, empowering them to make informed decisions and maximizing their purchasing power.
- Actively listened to customers to fully understand requests and address concerns.
Store Associate
Urmil Communication
03.2018 - 08.2019
- Assisted customers in locating products, providing information, and offering assistance in making purchasing decisions.
- Monitored inventory levels and communicated restocking needs to management.
- Managed cash transactions and processed payments.
- Collaborated with the sales team to enhance the overall customer experience.
Computer Operator
DOT COM CYBERS
10.2017 - 04.2018
- Basic knowledge of computer.
- Operated and maintained computer systems in a busy cyber cafe, ensuring optimal performance and reliability.
- Customer Service: Strong interpersonal skills, effective communication.
Education
10th From CBSE Board -
Government Boys Senior Secondary School
Prashant vihar, Delhi, India2016
12th From CBSE Board - Arts
Government Boys Senior Secondary School
Prashant vihar, Delhi, India2018
Bachelor of Arts -
School Of Open Learning University Of Delhi
New Delhi, DL2021
Skills
- Documentation skills
- Process improvement
- Basic knowlegde of busy software
- Basic knowledge of computer
- Understand things quickly
Additional Information
- Place
Languages
Hindi
First Language
English
Intermediate
B1
Playing Chess
- Chess is a strategic board game where two players engage in a battle of wits, maneuvering pieces across an 8x8 grid with the objective of checkmating the opponent's king.
Timeline
Field Officer
TVS Credit Services Ltd
08.2023 - 01.2024
Showroom Manager
Urmil Communication
02.2023 - 02.2025
Bank Consultant Agent
ICICI Bank Ltd Consumer Finance
02.2021 - 07.2023
Senior Sales Associate
Home Credit India Finance Pvt Ltd
09.2019 - 01.2021
Branch Relationship Excutive
State Bank of India
06.2019 - 08.2023
Store Associate
Urmil Communication
03.2018 - 08.2019
Computer Operator
DOT COM CYBERS
10.2017 - 04.2018
10th From CBSE Board -
Government Boys Senior Secondary School
12th From CBSE Board - Arts
Government Boys Senior Secondary School
Bachelor of Arts -
School Of Open Learning University Of Delhi
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