Riding
ANUROOP V J
Technician
Trivandrum,KERALA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Service Supervisor
Kallingal Automobiles
Thiruvananthapuram
02.2017 - 11.2019
- Monitored team's performance and gave feedback when necessary.
- Assisted with training and development of team members.
- Ensured all safety protocols were followed, resulting in a safe working environment for employees and customers alike.
- Reduced service downtime with proactive maintenance scheduling and quick response to equipment malfunctions.
- Improved customer satisfaction by efficiently addressing service issues and providing timely resolutions.
Technician
SEE Television
10.2015 - 07.2016
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
Education
Bachelor of Technology - Electronics And Communication Engineering
P A AZIZ COLLEGE OF ENGINEERING & TECHNOLOGY
Trivandrum, India 04.2001 -
Plus 2 - Biology Science
St Joseph's Higher Secondary School
Trivandrum, India 04.2001 -
SSLC -
St Mary's H S S Pattom
Trivandrum 04.2001 -
Skills
Complaint handling
Management experience
Sales support
Task delegation
Employee engagement
Customer service
Decision-making
Technical troubleshooting
Follow-up skills
Interests
Reading
Listening to Music
Timeline
Service Supervisor
Kallingal Automobiles
02.2017 - 11.2019
Technician
SEE Television
10.2015 - 07.2016
Bachelor of Technology - Electronics And Communication Engineering
P A AZIZ COLLEGE OF ENGINEERING & TECHNOLOGY
04.2001 -
Plus 2 - Biology Science
St Joseph's Higher Secondary School
04.2001 -
SSLC -
St Mary's H S S Pattom
04.2001 -
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