Results-driven Business Analyst with 6 years of experience in the banking and financial services sector, specializing in process improvement, regulatory compliance, and digital transformation. Proven ability to bridge business goals with technical solutions through clear requirements gathering, data analysis, and stakeholder collaboration. Skilled in working across retail, corporate, and digital banking functions to drive efficiency, customer experience, and regulatory alignment. Proficient in Agile and Waterfall methodologies, with hands-on expertise in tools like JIRA, SQL, Visio, and core banking platforms such as Finacle, TCS and Flexcube.
Databases: Oracle, MySQL, DB2; Office tools: MS Visio, MS Word, MS Excel, MS Access, MS PowerPoint
Technical tools: GIT, Docker, Core Java, web services (SOAP), IBM Mainframe, JCL, COBOL, SQL
Other tools: JIRA, Balsamiq, Lucid chart