ANUSHA RAJASEKAR
CHENNAI
Summary
Results-driven Business Analyst with 6 years of experience in the banking and financial services sector, specializing in process improvement, regulatory compliance, and digital transformation. Proven ability to bridge business goals with technical solutions through clear requirements gathering, data analysis, and stakeholder collaboration. Skilled in working across retail, corporate, and digital banking functions to drive efficiency, customer experience, and regulatory alignment. Proficient in Agile and Waterfall methodologies, with hands-on expertise in tools like JIRA, SQL, Visio, and core banking platforms such as Finacle, TCS and Flexcube.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst
IDFC First Bank Ltd
Chennai
04.2025 - Current
- Elicit and translate business requirements to user stories, BRD, and FRD.
- Managed sprint planning, backlog grooming, and daily stand-ups in an Agile Scrum environment, ensuring proper execution through JIRA and Confluence.
- Documented the user stories with acceptance criteria, prototypes, business value, preconditions, and included any development and testing notes.
- Conducted gap analysis, scope analysis, and impact analysis on business processes using techniques like use case diagrams (UML), data flow modeling, and flow charts using Visio and Lucidchart.
- Organize and lead requirement gathering (elicitation) meetings using techniques like interviews, questionnaires, interface analysis, document analysis, brainstorming sessions, and focus group discussions.
- Assisted the Scrum Master in managing iterations, determining the team’s velocity for a particular iteration, and picking up user stories accordingly.
- Delivered other requirement documents, such as Use Case, Process Flow, Change Requests, Requirement Traceability Matrix, and Mind Maps.
- Helped the PO create the Product Backlog by writing user stories and acceptance criteria.
- Verification/Validation of requirements by conducting various reviews and workshops with clients.
- Manage Sprint Cycles, Stand-ups, Storyboards, Retrospectives, Reviews, and Sprint Planning.
- Assist the Product Owner with right-sizing the product backlog by distinguishing the user 'wants' from 'must-haves.'
- Prevent late, no-scope changes; prioritize and take ownership of backlog decisions. Work closely with the Sprint Team and monitor deadlines.
Business Analyst
HDFC Bank Limited
Chennai
06.2022 - 12.2024
- Operated within both Waterfall and Agile delivery models, actively participating in sprint planning, reviews, retrospectives, and daily stand-ups.
- Worked closely with stakeholders in defining the scope, analyzing business requirements, and segregating them into high-level and low-level requirements.
- Prioritize requirements using the MoSCoW and business value methods.
- Provided concept notes to UI/UX and reviewed designs and wireframes using tools like Figma to ensure design alignment with user requirements.
- Performed requirement gathering, gap analysis, handling change requests, go-live assistance until post-implementation support, and functional testing.
- Deliverables – Functional Design Document (FDD), Business Requirements Document (BRD), UML diagrams, Use Cases, solution hand-off, and Training Document.
- Owned end-to-end User Acceptance Testing (UAT) from test case collaboration with QA to issue tracking and obtaining client approvals for production release.
- Ensured client sign-offs at each critical phase, led demos for internal and external stakeholders, and provided post-deployment support and issue resolution.
- Acted as the central coordinator between development, QA, design, and business teams to drive seamless delivery.
- Organized and delivered training sessions to end users, ensuring adoption and system usability.
- Communicate clients' business requirements by constructing easy-to-understand data and process models.
Business Analyst
Axis Bank Limited
12.2018 - 06.2022
- Conducted gap analysis and gathered business requirements for new digital banking products.
- Collaborated with cross-functional teams, including IT, operations, and compliance, to implement system enhancements.
- Created process flow diagrams and use case documentation.
- Acting as the central point of contact for all the project activities, liaising with delivery partners.
- Gained insights while designing ideas related to technical upgrades, coordinating with the development team during development, and providing post-development maintenance as the point of contact for the business domain.
- Creating data models based on various critical business insights needed for various technical solutions and business upgrades.
- Translate complex business problems into clear, actionable requirements (BRD, FRD).
Education
PGDBS - Banking, Financial Services, and Banking Services
BE - Computer Science Engineering
Skills
- Use case (UML) and data flow modeling
- BRDFRDFSDSRS
- Epics
- Requirement elicitation and gathering
- Manual testing (UAT)
- User stories
- Agile and waterfall methodologies
- Process modeling
- Gap analysis
- Wireframes and mockups
- Stakeholder management
- SQL
Certification
- Business Analysis Certified Professional, IIBA – CBAP Trained
- Certified Agile Professional, PSM – PSPO Trained
- JIRA Fundamentals Badge - Atlassian University Badge
- UI/UX for Beginners – Great Learning Academy
Skills
Databases: Oracle, MySQL, DB2; Office tools: MS Visio, MS Word, MS Excel, MS Access, MS PowerPoint
Technical tools: GIT, Docker, Core Java, web services (SOAP), IBM Mainframe, JCL, COBOL, SQL
Other tools: JIRA, Balsamiq, Lucid chart
Timeline
Business Analyst - IDFC First Bank Ltd
04.2025 - Current
Business Analyst - HDFC Bank Limited
06.2022 - 12.2024
Business Analyst - Axis Bank Limited
12.2018 - 06.2022
Manipal Global Academy of BFSI - PGDBS, Banking, Financial Services, and Banking Services
NPR College of Engineering And Technology - BE, Computer Science Engineering
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