Travel
ANUSHA SATHISH
Regional Trainer
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
8
8
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Assistant Manager
UpGrad
07.2023 - Current
- Managed new employee orientation training process for more than 50 employees each month.
- Cultivated a culture of continuous learning across multiple office locations, encouraging employees to pursue professional development opportunities actively.
- Enhanced employee performance by developing targeted regional training programs.
- Provided coaching and mentoring to aspiring managers, fostering a supportive learning environment.
Store Manager
Nykaa
10.2022 - 04.2023
- Handled Chennai's biggest store with multi-brands
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Taking over briefing and managing the team
- Managing luxury and premium brands
- Staff target and store target allotments and overview business.
Store Manager
Fossil
03.2021 - 04.2022
- Building up tie ups with corporate companies
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managing operations and customer handling
- Building up c-com and m-com platforms.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Store Manager
Puma
05.2019 - 02.2021
- Took over Pondy Bazzar and TTK store and managing the whole operation
- Store Inventory and sops Management
- Peer coaching and management skills training for staffs
- Generating business and over achieving targets every month
- Monitoring of Staff wellbeing and their work culture
- Team management and communication skills
- Rotated merchandise and displays to feature new products and promotions.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Executive
GI Retails
03.2018 - 04.2019
- Managing staffs and their daily targets
- Taking over mark ups and initiatives in tie ups with various companies abroad
- Client meetings via zoom and picking up leads.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
Supervisor
Puma
06.2016 - 10.2016
- Maintaining all the sop's and trainings.
- Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
- Created employee schedules to align coverage with forecasted demands.
- Boosted sales by implementing effective training programs for new and existing employees.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Education
Sir Siva Swami Kalalaya - Middle School
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Gill Adarsh - High School
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Institute of Hotel Management, Catering Technology and Applied Nutrition - Bachelor of Science and Hospitality Administration
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Madras University - MBA
Skills
Decision Making
undefinedGym And Corporate Tie Ups
Projects
Have resulted in tying up with overall 25 gyms and corporate companies.
Resulted in 12% growth on sale
Experience In Outdoor Catering
- ITC Grand chola
- Raj Bhavan
Industrial Exposure Training
06/30/2014 - 10/24/2014
Industrial Visits
Hilton Chennai
Projects
Excellent Team Management certificate generating business of 1.7L which resulted in growth of 86% during lockdown 2020.
Guest Speaker on the study of Retail Operations through webinar addressing over 300+ students of IHM Chennai.
Accomplishments
- Achieved 86% by completing a bulk bill of 1.85L with accuracy, efficiency and Team management.
- Successfully completed Industrial Exposure Training in F&B, Housekeeping, Front office and Food Production in Taj Coromandel.
Certification
Industrial Exposure Training
Interests
Dancing
Learning languages
Photography
Dancing , Singing and Reading books
reading boost my imagination. Along with these activities, I participate in singing in my leisure time because I love music and they sometimes soothe my mind. Moreover, I have been dancing for more than 15 years as its my passion . These are the activities I often do whenever I find time.
Timeline
Assistant Manager
UpGrad
07.2023 - Current
Store Manager
Nykaa
10.2022 - 04.2023
Store Manager
Fossil
03.2021 - 04.2022
Certificate of Appreciation
07-2020
Store Manager
Puma
05.2019 - 02.2021
Executive
GI Retails
03.2018 - 04.2019
Supervisor
Puma
06.2016 - 10.2016
Industrial Exposure Training
10-2014
Sir Siva Swami Kalalaya - Middle School
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Gill Adarsh - High School
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Institute of Hotel Management, Catering Technology and Applied Nutrition - Bachelor of Science and Hospitality Administration
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Madras University - MBA
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