Anusha T R
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Experienced CSE with over 4 years of experience in Idea Infinity IT Solutions Pvt Ltd., and 1 year in BESPOKE. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
5
5
years of professional experience
Work History
Customer Support Executive
Idea Infinity IT Solutions Pvt Ltd
Tumkur
02.2018 - 02.2023
- Listened to customers' questions and concerns to provide answers or responses
- Mentored office employees on proper administrative procedures and how to use programs such as Software, keeping operations consistent and efficient for maximum performance
- Optimized organizational systems for payment collections, AP/AR
- Deposits and recordkeeping
- Improved office operations by automating client correspondence, record tracking and data communications
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge
- Developed and implemented office management procedures to increasing training team productivity and accuracy
- Interceded between employees during arguments and diffused tense situations
- Delegated tasks to administrative support staff to organize and improve office efficiency
- Database administration
BESPOKE
Education
Diploma - Electrical And Electronics Engg.
HMS Polytechnic
Tumkur05.2015
Skills
- Problem-Solving
- Advanced
- Written Communication
- Credit and collections
- Presentation design
- Upper intermediate
- Strategic planning
- Staff Management
- Scheduling
- Workflow planning
Skills
Advanced, Advanced, Advanced, Upper intermediate, Upper intermediate, Advanced, Upper intermediate, Upper intermediate
Hobbies and Interests
- Reading Books
- Listening Music
Languages
Advanced, Upper intermediate, Upper intermediate
Timeline
Customer Support Executive
Idea Infinity IT Solutions Pvt Ltd
02.2018 - 02.2023
BESPOKE
Diploma - Electrical And Electronics Engg.
HMS Polytechnic
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